22-05-2023 02:57 PM - last edited 22-05-2023 02:58 PM
18-12-2023 08:33 AM
06-01-2024 03:05 AM
Same here ln my Fold 4. Wifi won't turn on. Freezing trying to activate but nothing. Was after last security patch. Phone is 15 months old.
Bluetooth works well.
I did hard factory reset but nothing. I am thinking to install a custom ROM to see if that works. ( UI 5.1.1, on android 13).
07-01-2024 12:10 AM
Just spent an hour "troubleshooting" this issue with no luck, off to the service center tomorrow i go. Galaxy Fold 4, never dropped, always in case. Everything was working this morning, went and had my haircut and when i got home, no wifi. I went down the rabbit hole and was dismayed to see this is an issue that has been going on since launch with no fix from Samsung.
08-01-2024 10:24 AM
Please, anyone with an update on resolving the wifi and hotspot turning-on issue? because I have been having the same issue for about 10 days now and the phone is less than 10 months old. I also started noticing a day ago that one of my SIM slots not functioning properly.
08-01-2024 11:02 AM
As mentioned above, I took my phone to the service center and got it repaired outside of warranty (phone was 10 months old). The entire screen (with the WiFi antenna embedded had to be replaced). Samsung mentioned the phone had a dent and claimed that was the reason for the fault. I had to foot the bill, circa 500 USD. After the repair, work has worked for another 6 months this far.
I guess some people in the forum from countries where consumer laws are stricter got it repaired under warranty. good luck!
08-01-2024 11:21 AM
I did the same and send in to service centre. As it was 13months old, just 1 month post 1yr warranty. Samsung offer a 1 off gd will repair at no cost. ETA is 3 wks for the repair. Ive just got it back and its working fine now. Mentioned that its a hw failure on the screen. Funny thing is most of the pple in here got triggered to the same hw failure after an update. My guess is that the sw could have caused more energy consumption on the wirings and caused 'burn out' . Ive gotten a new phone and plan to sell off this Z4 fold as there is no guarantee it wont happen again.
08-01-2024 12:12 PM
Thanks @Fabian png and @Pedroncio
I will take mine to the service centre in my country.
08-01-2024 05:49 PM
09-01-2024 08:17 PM
Update to the issue:
1. Spent time with Samsung and walking through the steps to try to get it working. no luck
2. Was set up an appt with UBreak I Fix to have them look at it. Day of appt when I arrive I'm told by the tech that they will replace the hinge first but that this hasnt worked on any of the phones he's worked on so far. The next step would be replacing the board with a lead time of 3 to 4 weeks.
3. Ended up getting a replacement phone from my carrier
Seems like Samsung knows there is an issue with Wifi and Bluetooth in the GF4 but are doing the "stay silent" thing about it.
21-01-2024 11:31 PM - last edited 22-01-2024 12:19 AM
Hi everyone,
I had the same issue. I tried everything (reboot, system reset, network cache reset) without success. I was using the phone with 4/5G during weeks without wifi when suddenly I ran out of battery during a phone call. After plugging the device and restarting it, I realized that I was connected to Wifi. Issue seems resolved but the problem appeared again some days later. I ran out of battery on purpose and restarted it , but surprise , wifi was not available, problem was present again.
I consumed the battery again and called the phone using another phone when battery was 1% until the phone shut down. After plugging and restarting, Wifi is available again. Conclusion: When you're on a call and out of battery, it seems that something happens! Probably it goes until a real 0% when it shut down during a call VS some remaining battery when you're not in call, and this makes a difference and resolve the problem. At that point, it's not crystal clear if it's a HW or SW issue, but this will end with Samsung support as there's definitely something wrong with the phone.
Hope it helps