One Ui 7 -WiFi and Bluetooth issues

[JJ2304]

Today my Fold 5 stopped allowing me to switch on WiFi,Bluetooth and hot-spot.

Any one had a similar issue and can resolve?

[Bindex]

Hello, have you recently updated your phone by any chance?

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Forum

First try to reset network settings.

You'll need to enter WiFi passwords again but mobile network app will update automatically.

[JJ2304]

Yes update recently.
Tried hard reset and network reset.
Looks to be a common issue with one ui 7.
Is there a new patch due out soon or can it be rolled back to previous version

[Bindex]

Do you have happen to have the software version by any chance? 

[Joeeye]

If it suddenly stopped working due to the update, then it's likely it'll never work again.

[Bindex]

I think your issues are related to software; I would suggest doing a clear cache partition to see if this will fix your connectivity issues with bluetooth and WI-FI.   

To clear your phone's cache partition:

1. Connect your phone to a PC.
2. Turn off your phone (it won't enter Recovery Mode if it's on).
3. Press and hold the Volume Up and Bixby/Power keys simultaneously.
4. Once the Android Recovery screen appears, release both buttons.
5. Use the Volume Down button to highlight "Wipe cache partition."
6. Press the Power button to select it.
7. Use Volume Down to highlight "Yes," then press Power to confirm.
8. After the cache is cleared, press the Power button again to reboot your device.

If this doesn't fix your issue, you may have to wait for Samsung to drop a new update to patch this bug, have you ran a diagnostic to check all your hardware is fully functional.

Please make sure you sure send feedback to Samsung in the Member's app, under the support tab that's the diagnostic tool is also located.