Issue with Main Screen Functionality After One UI 7.0 Update on Samsung Fold 4

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Samsung Community Products Smartphones Galaxy Z Fold | Z Flip Issue with Main Screen Functionality After One UI 7.0 Update on Samsung Fold 4

Issue with Main Screen Functionality After One UI 7.0 Update on Samsung Fold 4

(Topic created on: Sunday) 475 Views

Labels: OS Z Fold4

EMonteloyola

EMonteloyola

First Poster

Sunday

I recently upgraded my Galaxy Z Fold 4 to One UI 7.0, and since the update, I have encountered a critical issue with the main foldable screen.

Upon unfolding the device, a brief static sound is emitted, followed by the main screen turning completely black. After this occurs, even switching back to the front (cover) screen does not restore functionality. The device becomes unresponsive, and I am only able to regain access by performing a forced restart using the Power + Volume Down button. I had tried to factory reset my phone and still I have the same issue. 

This issue has significantly impacted the usability of the device, and I kindly request your immediate assistance in resolving this matter.

Galaxy Z Fold4  

[johnz237]

Hi! Welcome to the samsung members community!

Being a forum for customers we cant assist much with this one- I personally would suggest reaching out to samsung support directly

[CsAbeys]

I think Im having the same problem after the update. Mine sometimes work but really slow kinda frozen almost.

[Bima199]

Hi also have the same problem after updated to one UI 7. My main screen blackout and need reboot. Please help ASAP

[Bindex]

Are you currently using a fold 4?

[Bindex]

Are you also currently using a fold 4?

[EdC2]

I think many fold4 users facing the same problem after update one ui7

[Bima199]

Yes im currently use zfold 4 

[Bima199]

Yes hopefully all user zfold4 facing the same issue after updating to UI7 so samsung will notice us and give the fixed update

[Joshuaww]

Same phone same issue, thought phone was on the way out, front screen sometimes goes black if I open main screen black and static must reboot