21-07-2022 10:34 AM - last edited 21-07-2022 10:36 AM
21-07-2022 08:25 PM - last edited 21-07-2022 08:31 PM
23-07-2022 04:46 AM
I would suggest to email them yourself via...
samsung@tradeinresponse.co.uk
Help@tradeinresponse.co.uk
Either they'll insist on the £150 or you can ask for the phone back and then decide whether to pay the surcharge or send the Fold³ back.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "