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Original topic:

Disney+ not working with Samsung Boost

(Topic created on: 29-09-2023 04:46 PM)
ballon51
Journeyman
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I purchased a Z Fold 5 and now i can't claim my 12 month Disney+ from Samsung Boost. Is it broken, is anyone else having the same problems? 
13 REPLIES 13
AbdiOnly1
Explorer
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Make sure you enter the right details
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ballon51
Journeyman
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Details are entered correctly and signed into Samsung and on my device. When I select my device to redeem nothing loads.

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AndrewL
Moderator
Moderator
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@ballon51: Please head to Settings > Apps > Chrome > Storage > Clear data. Once this is done, open up the Chrome app and head to https://www.samsung.com/uk/boost/disney/ When you are prompted to sign in, please select 'Sign in with Galaxy device' and follow the on screen instructions to claim.

If you're still having issues, try clearing the cache and cookies from your browser, try another browser, or use Incognito mode to see if this helps. For further assistance, please contact our social media channels via the link below, and an advisor will be able to get this escalated for you.

https://www.samsung.com/uk/support/contact/

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ballon51
Journeyman
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This is as far as I can getScreenshot_20230929_173713_Chrome.jpg
Antsully1
First Poster
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I am having the same problem it just keeps coming up error
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Umbrokhan
Pioneer
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I have the same problem. Did you fix it yet?
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ballon51
Journeyman
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Yeah it a ***** take. I expect more from Samsung
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SGJax
First Poster
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Mines also not working 😕
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flyinggiraffe12
First Poster
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Ain't working for me either, got in contact and they wanted me to allow them to access my phone remotely to claim. I passed.
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