29-09-2023 05:37 PM in
@ballon51: Please head to Settings > Apps > Chrome > Storage > Clear data. Once this is done, open up the Chrome app and head to https://www.samsung.com/uk/boost/disney/ When you are prompted to sign in, please select 'Sign in with Galaxy device' and follow the on screen instructions to claim.
If you're still having issues, try clearing the cache and cookies from your browser, try another browser, or use Incognito mode to see if this helps. For further assistance, please contact our social media channels via the link below, and an advisor will be able to get this escalated for you.