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The Harsh Truth About the Galaxy Z Fold Experience

(Topic created on: a month ago)
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CitizX
Student
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Hello,

 

I’ve been holding off for a while, but I finally decided to write about this.

 

About a month ago, instead of buying the iPhone 16 Pro Max, I went with the Galaxy Z Fold 6—mainly because of the long-term update promise. I already have an iPhone 13 Mini, but I’ve been using the Fold 6 as my main phone.

 

Sure, there were some bumps in getting used to Android again, but overall everything’s working fine now—except for one really annoying thing: the app search bar. Having to scroll all the way to the top of the app drawer just to search for something is ridiculous. When you need to open an app quickly, that kind of UX just doesn’t make sense. There are other little issues too, and while I mostly use Linux, I have to admit that Apple’s ecosystem works incredibly well when you’re using Apple devices.

 

So yeah, I spent over $2,000 on the Fold 6, and I’ve been waiting on an update to fix that frustrating search bar issue. I know there was some drama around this update, and sure, problems happen during development—I get that. But when the update is already live on some devices, and it still hasn’t reached mine? On a $2,000 flagship? That’s disappointing.

 

That’s why I’m pretty sure my next phone will be an iPhone again. Even my older iPhone 13 Mini gets updates instantly. When you’re holding a device that costs over two grand, you expect some level of premium treatment. And honestly, that’s one of the main reasons people pay such insane prices in the first place. Now I’m just wondering how long I’ll have to wait for the next year’s update on this thing—lol.

 

Harsh truth: this kind of inconsistency is exactly why Samsung phones lose value so quickly. No matter how long fans from either side argue about specs and features, stuff like this really makes a difference.

 

So yeah, it’s honestly just a shame. I get it—some might argue, “Why not wait a week or so? You’re holding a great device.” Sure, but the point is, others are holding less expensive device and aren’t dealing with the same frustrating issues. That’s where the problem lies.

 

It really feels like Samsung is actively working against the value of their own phones. And that’s probably the most accurate and frustrating part of all this. They promise premium, but the follow-through just isn’t there. What’s even more annoying is the uncertainty—when are the Z Fold 5 and Z Fold 4 getting this update?

 

To be completely objective, the reality is: by the time Samsung phones are released, they already feel outdated. Whether it’s software delays, inconsistent rollouts, or the lack of that polished Apple-like experience, it all adds up. And for a $2,000+ device, that’s just not acceptable.

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keith30
Legend
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You learn by your mistakes, end of.😂
Star_girl
Samsung Members Star ★
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Tbh, Samsung was delivering software updates every 3 months couple of years ago. It's lately that for whatever reason they deliver updates alot sparsely. I miss the times when i was waking up in the morning to happily receive an update on my phone. I never had major problems with my Samsung phones since I am using them more than 8 years, only Samsung. Last year I purchased S24U and although I had an update or so during the year I used it, I cannot say that it lacked anything. I believe probably in the future Samsung should start rolling out updates starting with the more expensive devices, although I don't believe they like to do that kind of separation between devices and the updates roll out based on when a series was released on the market, but having the price range in mind would be a good thing though. I get your frustration comes from the fact that you are about to upgrade from Android 14 to Android 15 and hopefully you will not have to wait a long time.
JAMES4578
Samsung Members Star ★★
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Hi @CitizX  Welcome to the uk/Ireland European communities :smiling-face:

I assume you are resident in the US, will though answer some of your points here.  Yes there have been gripes about the One UI 7 roll out and understand it has been somewhat frustrating for a number of customers  but it is important that updates are as big free as possible.  The difference with Apple is that they have a limited number of Devices whereas  Samsung  have a multitude of Devices with different processors and Samsung has their own skin on top of the Android version which takes time to develop.

In terms of Samsung's eco system see some information here https://www.samsung.com/uk/support/mobile-devices/what-is-the-galaxy-ecosystem-that-enables-connecte...

Should you need it the Us  community is here https://us.community.samsung.com/t5/Samsung-Community/ct-p/us?page=1&tab=recent_topics

Whilst I have owned a few iphones in the past find  Samsung/Android to be more innovative and value the flexibility/customisation and doubt I would be enticed back.  Apple's updates in any case are not totally withhout issue though some may see them through  rose tinted spectacles.  However at the end of the day it is about choice  and some prefer the other side. Whatever you decide  wish you well.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


CitizX
Student
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Hello,

 

Nope, I’m actually in the EU!

 

Just want to point out a few things as well.

 

Sure, bugs happen—polishing takes time, especially during beta. But the excuse of “too many CPUs or devices” just doesn’t hold anymore. Windows had that problem too, but look at it now—stable, fast, and in some ways even outperforming macOS.

 

And let’s be real—Samsung isn’t some small player. They choose the chips, they control the hardware, and they sell millions of units. So there’s no excuse. They could pick components that are future-proof—not just build, sell, and forget.

 

Then there’s Linux, trying to run on everything under the sun. Instead of improving solid desktops like GNOME or KDE, we get more and more new distros and desktop environments promising endless customization—often at the cost of stability and total several users using it.

 

Bottom line: if you can build something great, go for it. But if you can’t, either contribute to what already exists or stick to what Pixels do.

 

When it comes to true innovation, let’s be honest from my point of view —Samsung only really stands out in one area: foldables. 

 

CPUs? Since Apple Silicon dropped, Samsung’s chips just don’t compare.

Face recognition? Not even close. My old iPhone 13 Mini unlocks faster and more reliably than a $2,000 Fold 6.

Cameras? The Fold lineup? That’s just embarrassing. Maybe the S series is competitive, but Fold cameras feel like an afterthought.

Displays? Absolutely—Samsung owns this category. Their panels are beautiful, no debate but not like apple displays are bad!

 

Samsung nails the specs game—best displays, high refresh rates, foldable screens, insane zoom cameras, and futuristic form factors like the Z Fold series. On paper, they’re unbeatable,  but:

 

Long-term updates are promised, but updates arrive late, even on flagship devices, Z fold seams still most expensive device but whats feeling it's not already outdated? and when 1 years old z fold 5 getting updates ? Whats about Z fold 4 ?,  Iphone 15 and 14 not feels so outdated.

Samsung UI still feels bloated, with duplicate apps (Galaxy Store, Bixby, etc.) no one wants.

Face recognition is still inconsistent and insecure compared to iPhones.

 

There was a time I owned every Note model and genuinely thought Apple users were just looking at things through rose-tinted glasses.

But now? Nope—Samsung is the one doing that. From where I stand, they’ve already lost the game to Apple.

 

When you pay $200, you can overlook a few flaws.

But when you drop $2,000? Expectations change. This is where brand should hold reputation!

If this is how things start, I can only imagine what the next 7 years of “promised updates” will look like. Yikes.

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JAMES4578
Samsung Members Star ★★
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Oh right,I made the assumption as you were using the Dollar sign but fair enough. Not saying there are not some fair points and certainly always room for improvements but generally have a different view. However you are entitled to your opinion. The one thing I would say is that Samsung could at times communicate better and improve customer service. However when there are uncertainties can see why some speculation (which is not always reliable) does not become official.

With regard to the Folds recognise there have been concerns over durability but improvements have been made with the new Design.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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