11-04-2025 12:30 PM - last edited 11-04-2025 12:31 PM
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Hello,
I've updated brand new Z Flip 6 yesterday to One UI 7, I'm in EU region, everything went quick and smooth.
Right after the update I've noticed that non of the cameras is working, camera app hangs with a black screen.
Before the update I did multiple photos, everything worked fine.
I've tried restarting phone, going into safe mode but unfortunately it didn't helped.
I will be grateful for any advice or feedback if someone is facing similar issues.
Best regards
Jakub
11-04-2025 01:15 PM
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Then camera and clear the cache and data.
Failing this, try Wiping the Partition Cashe on the phone
11-04-2025 08:51 PM
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Hi Glenntech, thank you for your quick answer, I've tried factory reset and also cahe wipe, still all cameras are not working.
11-04-2025 09:26 PM - last edited 11-04-2025 09:27 PM
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Seems strange.
You may need to book a repair
Do I understand you cleared the app cashe or Partition Cashe
What about the app data?
You will need to do all
11-04-2025 10:15 PM
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Yes I already did the diagnostics in Members App, the camera test shows dark screen and on the result list there is "Action required" for camera and the camera icon is red there.
App cache was cleaned multiple times.
11-04-2025 10:23 PM
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Yes the test shows a black screen.
But if it shows action required, it needs looking at im afraid
13-04-2025 01:46 AM
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15-04-2025 11:47 AM
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My Z Flip 6 updated automatically, the screen became unresponsive during the update and then black screen after the update. tried factory reset etc but nothing has helped. Sending it off to samsung repair
21-04-2025
10:42 PM
- last edited
22-04-2025
10:33 AM
by
DannyT
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J'ai eu un problème de disfonctionnement de la caméra juste après l'arrêt de l'écran secondaire quand j'utilise la caméra dans les deux ecran.
Donc il faut redémarrer l'appareil photo pour pouvoir l'utiliser de nouveau
Translation: I had a problem with the camera malfunctioning right after the secondary screen shuts down when I use the camera on both screens. So, I have to restart the camera to be able to use it again.
3 weeks ago
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Hi, having the same problem as well. I am getting a warning camera failed message. Did your problem get resolved?
