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Fold 5 stuttering and overheating

(Topic created on: 02-02-2025 07:51 PM)
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Delbouy
First Poster
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So after the latest software update I am experiencing problems with the cameras. 

Sometimes both front and rear are completely black and the camera interface is unresponsive.

If I force stop the camera app it will start working again but at time it's lagging heavily moving rhe scene around has a few second delay. 

Tonight I got a high temp alarm while doing a video call on WhatsApp 

Anyone else got similar problems with the camera after latest update?
1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @Delbouy and Welcome to the Samsung Community Forum. 

Sometimes certain functions cam hiccup while the software update settles. 

If this does not self resolve.....

Try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

You can clear the cameras cache by long holding the app icon ,and tap on i ,and then tap on Storage and Clear Cache. 

A more broadsworded approach is > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "