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X (Twitter) Video Playback Errors on Samsung S24 Plus - HELP!

(Topic created on: 25-08-2024 09:05 PM)
23861 Views
Jimbot
Journeyman
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Hi everyone,
I recently upgraded to the Samsung S24 Plus, and I'm experiencing persistent video playback errors within the X (Twitter) app. The issue started immediately after switching to the new phone, and it's incredibly frustrating.
Here's what I've already tried:
 * Basic Troubleshooting:
 * Checked internet connection
 * Cleared app cache
 * Updated the app
 * Reinstalled the app
 * Restarted the phone
 * Checked for system updates
 * Reported the issue to X support
 * S24 Plus Specific:
 * Checked app permissions
 * Disabled battery optimization for X
 * Closed background apps
 * Cleared system cache (if applicable to my model)
 
Unfortunately, none of these steps have resolved the issue. The videos will play for a short time, then I get a playback error and have to close and reopen the app.
Has anyone else encountered this problem on their S24 Plus? Are there any other troubleshooting steps I could try or potential solutions?
Any help or advice would be greatly appreciated!
Thanks in advance!
20 REPLIES 20
Jimbot
Journeyman
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No unfortunately 1724618434162.jpg
Myro117
Apprentice
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I recently transferred over to the 24 and also have the same issue. My old phone didn't do this. 

 

I kept thinking it was because of Musk and his foolishness but I come to realise now, Thanks to you, that it has something to do with Samsung. 

There is no end to the frustration with this error.

1000013192.jpg

Jimbot
Journeyman
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It's extremely frustrating 😑
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GoanGeek
Samsung Members Star ★
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Hey.

I did some digging, and it seems a lot of pixel users are having the same issue as you.

1. Some people have this issue when using Snapchat.

2. Others seem to say because of poor signal.

3. while others are saying that because the files themselves are corrupt etc.

There doesn't seem to be any solution to it.
So definitely doesn't seem to be a Samsung issue .

More like twitter and Android issue..

Personally haven't encountered the issue so far.
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wolveserine
First Poster
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Had the S22 no problems at all. Changed to the S24 a month ago.. constant playback errors on X. Wish I'd kept my old phone.
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Iamvinci
First Poster
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Am having same issues on my S22 Ultra
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JPTech
Apprentice
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Same things happening to me

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JPTech
Apprentice
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My video will load, but it will just pause on its own every 30 seconds

JPTech
Apprentice
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I just noticed that now it is also happening with YouTube videos. So this is definitely a samsung or android issue

Myro117
Apprentice
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Same it's a samsung issue for sure. Must be something to do with an update maybe. It's affecting other apps.

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