Software

[Tshego_Sethaiso]

Hi there, I'm trying to check for software updates, phone tries to connect to the server then pops the "registration failed" message but the phone itself is registered.

Product Name: Galaxy S24 Ultra

Model: SM-S9280

Software Info:

One UI version 6.1, Android V14

Android security patch level - February 2024

[johnz237]

Hi! Welcome to the samsung members community!

Try booting into safe mode and trying again?

[Kreer Heights]

wants to update Camara 

[BandOfBrothers]

Hello 👋 @Tshego_Sethaiso 

You could also try > 

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port or a usb-c to usb-c phone to phone set up to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 

[Tshego_Sethaiso]

Hi there, I've tried this one, issue still persists

Taking it back to Samsung

[Tshego_Sethaiso]

Hi there, I've tried the safe mode, issue still persists.

[Tshego_Sethaiso]

Hi Kreer, please elaborate

[Tshego_Sethaiso]

Please see my response below