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Galaxy s24 processing issue

(Topic created on: Monday)
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BK92
First Poster
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Hello,

Can we expect a new software update soon that will fix the processing of the photos once taken? The colors look very washed out. (already tried changing some settings recommended on previous posts, but still get the same disappointing results)

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4 REPLIES 4
johnz237
MegaStar
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Hi! Welcome to the samsung members community!!

Be sure to go to samsung members app- support- feedback. Samsung devs will have a look. (They dont see posts here)
arianwen27
Maestro
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Guessing you tried my ideas in the other post then.

Curious, do they look washed out when viewed on a computer or is it just the phone screen?
Reylob
Samsung Members Star ★
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Samsung does check on these threads, but you are right, the best way to give feedback is using the Members App.


Technology enthusiast, but not related to any technological company.
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Reylob
Samsung Members Star ★
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Hi @BK92 

I could not see the "previous post". What did you try? Did you change settings on the Camera App or Gallery App?

Did you try transferring the picture to a different device? It could the Gallery App showing the issue instead of the picture itself.

 


Technology enthusiast, but not related to any technological company.
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