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Software update

(Topic created on: 19-05-2025 03:02 PM)
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Arbella
Explorer
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Since the recent software update my social media accounts no longer recognise my phone and my Samsung pass app has appeared to have malfunctioned. 
Any suggestions on how to fix this?

26 REPLIES 26
Arbella
Explorer
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I know my password hasn't changed its just my phone doesn't seem to be recognised since the update
AKEEB
Pathfinder
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Same thing happened to me with my cod m account I still can't log i have saved all my passwords in samsung pass but it doesn't recognise in cod m
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Arbella
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The update is so unhelpful and I know im not the only one its happened too.
AKEEB
Pathfinder
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But it works for other apps I dont know why
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Tourbillon De La Vie
Samsung Members Star ★★
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Follow suggestion and re-authorise your access. 

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Tourbillon De La Vie
Samsung Members Star ★★
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Are you able to login manually? If yes do so. There could be a temporary issue between the two apps 

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Arbella
Explorer
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I was able to log in finally but it shouldn't of taken a week to fix and shouldn't of happened in the first place
AKEEB
Pathfinder
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No i cant login
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Arbella
Explorer
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Any idea of how to fix said issue though?
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Star_girl
Samsung Members Star ★★
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Glad you were able to sign back in. Sorry you had to go through all this trouble. ❤
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