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Software update

(Topic created on: 19-05-2025 03:02 PM)
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Arbella
Explorer
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Since the recent software update my social media accounts no longer recognise my phone and my Samsung pass app has appeared to have malfunctioned. 
Any suggestions on how to fix this?

26 REPLIES 26
Arbella
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I wish it never happened because even though I've managed to get in some of my apps are still not recognising my accounts /my phone
TechZilla
Samsung Members Star ★★
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Totally agree with you, maybe also check permissions? Long shot but you never know 🙏
TechZilla - Samsung Members Star
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Arbella
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All checked and no issue on mine on that
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Star_girl
Samsung Members Star ★★
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Send feedback on the Support Page> Feedback or if you are using the Members Website the Feedback page can be accessed from the blue little square found on the left side of the screen. Hopefully they will be able to come up with a solution for you.
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Arbella
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I have but I'm still waiting for a response
Star_girl
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Hopefully by tomorrow they will answer. Usually it takes around a day to get an answer.
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Arbella
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🤞they do because this whole thing has been a nightmare and a major inconvenience.
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