Samsung wallet

[Foe04]

Hey, 

Can someone help with making my samsung wallet UK. I can't access any of the UK promotions and stuff cause it's Honk Kong rn.

I've tried to change it many times but no luck. Please help

[Aklima]

Hey,
Have u tired factory reset?

[BandOfBrothers]

I had the same when I imported a Samsung Note²⁰ from Hong Kong into the UK @Foe04 

Samsung Wallet will not work. 

Google Wallet will. 

The section for promotions in your Samsung Members App will be blank which you can't change. 

You may receive advice to try and change the software  / CsC to try and make all this work. 

My advice is to not do so because the worst case scenario is you'll end up with an unstable phone and no support from Samsung UK as your Manufacturer's Warranty is not valid on your phone as it's an import. 

If i can be of any further help please don't hesitate to ask  😎 

[BandOfBrothers]

@Aklima unfortunately in this case a factory reset will not work.

A factory reset takes the phone back to the last successful software update. 

It does not change the CsC and software on the phone. 

[Foe04]

That's for the comments guys. The app works, and I can pay with it. I just can't access UK promotions.
I'll probably just switch to Google wallet