05-02-2024 05:18 PM
I have had my Samsung S24 Ultra since release, upgrading from an S20+ and while I can see noticeable upgrades in some areas, the screen feels like a massive downgrade! Side by side the S20+ looks like the new phone! Everything seems clearer, brighter and more vibrant and vivid on the S20+. Nothing seems to fix the problem and looking online, a lot of people seem to be dissatisfied by the display on the S24 range.
I have asked Samsung support (via chat and email) if there will be updates to fix this issue in the future and just get the automated response saying this change is intentional?! I just don't understand why they would do this and I don't understand why they aren't listening to users who want the nice vivid screens we are used to with other Samsung phones/products (unless its an issue that cant be fixed via an update?)Does anyone think the issue will be fixed or should I look at returning and getting an S23 Ultra instead (which seems to have a much better screen)?
05-02-2024 05:47 PM
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
05-02-2024 06:07 PM
There are several threads about the screen issues. These are just a few, but there must be at least a dozen. The search function might show threads more relevant to your issue. Please read them and get to your own conclusions.
https://eu.community.samsung.com/t5/galaxy-s24-series/display-issue-will-be-fixed/m-p/9105230#M7374
05-02-2024 07:12 PM
I've read online so many different stories about whether Samsung will send out an update for this issue , if it's meant to be like that then it's a case of put up with it or return it perhaps, some people have heard there will be an update for it , some people say there's not a fix , I got my S24+ on Friday, I've not even turned it on yet so I'm not sure if mines washed out or ok .
05-02-2024 08:21 PM
05-02-2024 09:28 PM
05-02-2024 09:38 PM
Is yours an ultra ? Are you comparing it to another Samsung phone ?
05-02-2024 09:39 PM
05-02-2024 10:03 PM
Was there a difference between the S24 and your other phone though ?
05-02-2024 10:04 PM