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Samsung S24 Dull Washed Out Display

(Topic created on: 05-02-2024 05:18 PM)
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dreaminginpink
Student
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I have had my Samsung S24 Ultra since release, upgrading from an S20+ and while I can see noticeable upgrades in some areas, the screen feels like a massive downgrade! Side by side the S20+ looks like the new phone! Everything seems clearer, brighter and more vibrant and vivid on the S20+. Nothing seems to fix the problem and looking online, a lot of people seem to be dissatisfied by the display on the S24 range.

I have asked Samsung support (via chat and email) if there will be updates to fix this issue in the future and just get the automated response saying this change is intentional?! I just don't understand why they would do this and I don't understand why they aren't listening to users who want the nice vivid screens we are used to with other Samsung phones/products (unless its an issue that cant be fixed via an update?)Does anyone think the issue will be fixed or should I look at returning and getting an S23 Ultra instead (which seems to have a much better screen)?

17 REPLIES 17
BandOfBrothers
MegaStar
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There are several threads already about this subject matter so I would suggest to perform a forum search too.

Have you tried turning off the Adaptive colour tone and eye comfort shield to see if that looks better for you.

Will Samsung send out a software update to improve the vivid option ? We simply don't know.

If I can be of any further help then please don't hesitate to ask. 😎


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Edgie70
Hotshot
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I've read online so many different stories about whether Samsung will send out an update for this issue , if it's meant to be like that then it's a case of put up with it or return it perhaps, some people have heard there will be an update for it , some people say there's not a fix , I got my S24+ on Friday, I've not even turned it on yet so I'm not sure if mines washed out or ok .

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Dimanes
Explorer
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I want to return this junk, to be honest ... is redicolous...
Mike202121
Explorer
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Mines fine
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Edgie70
Hotshot
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Is yours an ultra ? Are you comparing it to another Samsung phone ? 

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Mike202121
Explorer
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Yes it's an ultra. I did but it's not something I'm doing every day..nobody is walking round constantly comparing the display to another phone they have.....
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Edgie70
Hotshot
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Was there a difference between the S24 and your other phone though ? 

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Mike202121
Explorer
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Certainly not a negative one