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THERE IS NO FIX FOR S24 ULTRA DISPLAY. IT'S HOW IT'S INTENDED TO BE

(Topic created on: 02-02-2024 12:47 AM)
2035 Views
X9ASM
Explorer
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Just spoke to technical team.
And they have confrimed Samsung has intentionally made the display look washed out and less vibrant. 
So for everyone waiting for a software update / patch to fix this... There won't be one 

image


58 REPLIES 58
X9ASM
Explorer
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Yep that's precisely what it is
0 Likes
Dimlevi
Pioneer
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Samsung fix the unacceptable issue with display colours that me and so many users have on their 1500 euro phones.

Replaced my fold 4 due to getting tired of hinge issues and now I deal with that. Hopefully is only a "software issue" as your representatives claim and youll fix it ASAP!! 


Dimlevi
Pioneer
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Just spoke with them.
Now they give another answer that this is "how it's supposed to be"
UNACCEPTABLE SAMSUNG1706834295781.jpg
Dimlevi
Pioneer
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.... 1706834485068.jpg
Dimlevi
Pioneer
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unacceptable 

image


metop
Explorer
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No sense
Nemoh
Journeyman
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Look at my post here and the screenshots with all the reps, it's crazy.

Re: Samsung Deleted My previous post about the S24... - Samsung Community - 2796962

_Jonno
Voyager
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Everyone is complaining about the colour profile of the device it's software issue and will be fixed. More important is when are they going to address the unsightly film grain when displaying dark content or apps
Piddle
Navigator
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What an absolute joke. A differentiating feature??? 

BandOfBrothers
MegaStar
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@Dimlevi am I missing something as I cant see your reply to the agents first answer to your query 🤔

This us a well put together thread about the display from @GoanGeek 

https://eu.community.samsung.com/t5/galaxy-s24-series/adaptive-colour-tone-feature-the-s24-series-wa... 

I wish you well with your decision.

 

@_Jonno I have seen recent threads on this to which I've advised the person to send feedback to Samsung via your Samsung Members App. 

I urge you to do the same so Samsung can address such feedback from owners. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "