Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S24 Ultra washed out colours

(Topic created on: 26-01-2024 02:31 PM)
612 Views
popmaster109
Pathfinder
Options
Hello,, I've just received my S24 Ultra and compared to my S21 Ultra the colours on the S24 Ultra are washed out and not as Saturated?, I've adjusted all the display settings and still cannot get the colours to match the older S21 Ultra, I've contact samsung uk customer service they went through Smart Tutor and couldn't find anything amiss has anyone else found this to be the same on their S24 ultra? I'm not sure if Samsung UK are aware of this issue? And whether a software update will solve it?, I suspect it's the new Gorilla glass amour glass which is anti-reflective which is great but not at the expense of colour, I'm seriously considering returning the S24 ultra and keeping my S21 Ultra 
1,884 REPLIES 1,884
Ak3
Navigator
Options
Has Samsung address this issue we all facing?
0 Likes
RPB100
Voyager
Options
Tes look on another post on here - hundreds have this issue. Samaung are aware.
0 Likes
RPB100
Voyager
Options
Their product specialist team are working on this apparently
0 Likes
ImaadA98
First Poster
Options
It seems to be a software issue. If you open an old image in your gallery . You can see the colours seem to adjust to normal and then when you back out the colour gets washed out
0 Likes
Ak3
Navigator
Options
Their specialist team better get a move I didn't pay close to 1k for a broken phone.
Members_Zp6km91
Journeyman
Options

I prefer the first one. More natural and looks like reality

0 Likes
Members_Zp6km91
Journeyman
Options

I agree with this new Samsung trend. I prefer natural colors instead of "vivid" and innatural tones.

 

0 Likes
Members_uEJIV2M
Journeyman
Options

the issue isn't natural vs vivid. the issue is that vivid isn't working for those who like it.

keith30
Legend
Options
Yeah, the S24 colours are pale and washed out compared to the earlier models. I have the S22ultra so glad I didn't upgrade.
0 Likes
Catt78
Pathfinder
Options
The way I see it is the s24u has a nicer contrast,black is black whereas on s23u looks grey
0 Likes