S24 washed out photos and shutter lag

[jaypalr]

I recently switched from my iPhone to the S24 Ultra and have been quite disappointed. The photos appear washed out, and the shutter lag is frustrating. After taking a few selfies, I noticed the images are both washed out and blurry.

This is unacceptable for a flagship device! It's been nearly a year, can we expect a fix for this?

[BandOfBrothers]

Hello @jaypalr and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 👋 

I use the Samsung Galaxy s²⁴ Ultra and personally haven't experienced these issues on my phone. 

If you perform a forum search you may find existing threads with some further help or guidence within.  

You can send feedback via the Samsung Members App to report issues your currently experiencing with your phone. 

Samsung Customer Services and kr the software department wouldn't see your post here as this is predominantly a user to user help and discussion forum. 

If i can be of any further help please don't hesitate to ask  😎 

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Thank you for your question.

There are lots of threads about the issue you've raised. Did you search the forum before posting?

The S24 Ultra is one of the most customisable devices in the world. There are literally so many settings on the camera module alone. You can also download the Expert Raw app and the Camera Assistant App to help you create those special photos.

The S24 Ultra cameras are generally very good as long as you don't use significant zoom.

You need to play with the settings to get the most out of your camera.

[Claypole55]

What's the point of having the zoom if you can't use it to the full potential 🤔