S24 Ultra not charging

[Nayway45]

I've only had my S24 Ultra for almost 2 months and now having issues charging it. First, I kept getting the "moisture or foreign material" detected even tho I had been using it on the charger at that point for an hour or so. I cleaned it, restarted it, powered it off for a minute or two, and checked the charger. At first it would charge with a different charger, not Samsung. But then I get the same error message, and now it won't charge at all. All the posts stating the same issue leads me to believe that it is a manufacturing issue because why are there so many posts. I upgraded from my S20, which really operated just fine. But I'm not feeling the S24, it's way overrated and I'm not seeing the upgrades other than the size. 

[Tourbillon De La Vie]

The right place to be. Fingers crossed it is satisfactorily resolved 

[Nayway45]

Thanks to everyone who provided feedback and suggestions! I took my phone to a certified Samsung technician who said from a preliminary view, it looks like there may be water damage. I know for a fact that I have not had my phone around any moisture, and I was literally on my phone for at least an hour before I got the moisture or foreign object detected error msg. If you experience this and you know moisture is not a possibility, please speak up so Samsung can correct this manufacturing issue. Water damage is not covered under warranty and furthermore I don't want to pay for a faulty product. I'll know for sure by Friday when the part comes in and the tech takes the phone apart to get a better look. 

[danbasil]

My missus phone had the same issue about a month ago and can now only wireless charge! Now mines doing the exact same! S22s, obviously a manufacturer issue and im really annoyed. I was going to upgrade this week and now im feeling like no more Samsung in my life

[Nayway45]

I'm so sorry to hear that. I really didn't need an upgrade and could have kept my old phone, but I'm seriously thinking of jumping the track myself off they don't resolve this issue FOR FREE! 

[Olkaos]

Can u post the results, I'm very curious, I had the same issues, I even had charging port replaced by Samsung, is there anyway you can tag me in your response upon your findings?

[Olkaos]

S21 also a manufactory issues, funny enough I had s7 before for 5 yrs and I only had the moisture till the very end of that phones life.

[Missboop]

Hey there I saw your post and I've only had my phone a lil over 3 months and it's doing the EXACT same thing as yours and solutions yet?

[Members_8d2u8Xq]

Any update on the resolution to this, I had the same issue, still within 30 days so swapped phone out for a brand new one and now the swapped out one has started doing it outside of my return period. I am furious, can't get an appointment with Samsung for 2 weeks!! 

[Nayway45]

Unfortunately, or fortunately depending on how you look at it, the repair tech dropped my phone and spidered the back glass. First he said he needed to order the piece, then, they had to replace with a new phone. With the new phone I did get the "moisture or foreign object" the first day, but not since. By the way, the tech that I used,  you break we fix, it's horrible! I had a very bad experience with them and will never go back.

[Members_JiStB7f]

Same, always saying their us moisture in the port. There isn't. I have to wireless charge it all the time now along with the screen freezing. I wished I'd have kept to my 20fe, I had no problems.