01-02-2024 09:09 AM
I have turned on Battery Protection on my S24 and set it to Adaptive. When I go to bed I plug my phone into charge but it seems to charge directly to 100% and stay at 100% all night. I have tried changing it to basic also but that also charges to 100% and stays at 100%.
I thought Adaptive battery protection was supposed to charge to 80% and then switch to Basic battery protection just before you wake up
01-02-2024 01:18 PM
01-02-2024 01:36 PM
@luke19831 With Adaptive or Maximum protection set it is charging straight to 100%. I know what it says but that's not how it's working for me.
01-02-2024 01:38 PM
01-02-2024 06:20 PM
01-02-2024 06:23 PM
@JerryS I have tried basic protection too and when the phone charges to 100% it stays at 100% instead of waiting until it falls to 95% before charging again.
Adaptive charging is also supposed to use basic charging when it gets to 100%
01-02-2024 07:32 PM
01-02-2024 07:56 PM
@Joeeye Have you got any references to this change. This does not sound right. If your phone is not reading the correct battery level it is very misleading and the phone should explain this. I don't think this is how it is supposed to work
03-02-2024 07:40 PM
Was the OP question / issue ever resolved. I have the same issue on S24U. I want to protect the battery with maximum protection (80%) overnight, but it charges straight to 100%.
03-02-2024 07:54 PM
No I unfortunately the issue hasn't been resolved yet. I have sent error logs to Samsung. Hopefully they will be able to come back with a solution
03-02-2024 08:29 PM
That was a wise move, @TedAgain. Submitting the Error report allows the developers to see if there's a general issue and it facilitates the rollout of improvements/refinements via future software updates - if an issue is identified.
Otherwise, it allows the developers to see if there is a correlation between people who are experiencing this issue (e.g. the type of power adapter being used or a certain setting being activated, perhaps).
For anyone who needs to know how to submit an Error report, the steps are provided in the below guide:
https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/