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ONE UI7 Update Causing Several severe issues!

(Topic created on: 3 weeks ago)
10748 Views
sdmf74
Apprentice
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After the Samsung One UI7 update my new S24+ is experiencing some major issues.

The batterry drain is atrocious now. I've gone from charging my phone every day and a half to several times a day!! Also it's heating up bad, it never got hot before the update.

It feels like I went from a 4900mah battery to a 2100mah batterry!

Also since the update my screen randomly won't respond. It's like the phone is freezing which should never happen w/ this processor and 12gb of RAM.

And YES I have cleared the cache trust me it does nothing to fix the issue despite people claiming otherwise.

Also someone explain to me how letting the phone do it's "14 day check" to determine your battery usage would make any difference in battery consumption at all?

It's been 14 days since the update and nothing has improved.

Im concerned the excessive heat will shorten my batteries life span. This is unacceptable for a brand new $1000 phone.

32 REPLIES 32
Joeeye
Legend
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What steps have you taken to try determine the main source of the battery drain?
morch
Student
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Yes battery drain is a huge problem, I ran the beta version and was assured the full release would not be affected. Sadly it is. I'm loosing about 5-6 hours of battery a day with no change in usage.
TheObserver
Navigator
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As of yet I haven't noticed any abnormal power drain since updating my S23U. It is early days though, only updated yesterday.
GoanGeek
Samsung Members Star ★
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Hi and welcome.

Please consider regular checking for app updates in both. Samsung and Google store.

Also, make sure there are no sync errors under your accounts.

Settings> Accounts and Backup > Manage Accounts and check individual accounts and press Sync.

It would also help if you could post your battery stats with apps used to see if any app is the culprit.

I once had issues of battery drain because the battery the Bluetooth was trying to keep searching for a pair buds I had stopped using.

So there could be different reasons.
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MrM86
Pioneer
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You are certainly not imagining things. I am having the same issue with having to charge my phone several times a day. Good luck getting Samsung to address this issue. They're more concerned with pushing awful updates that try to copy iOS.
sdmf74
Apprentice
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Made sure all software and apps from galaxy store & Google play store are updated

I've Uninstalled all my games. Also all apps that aren't needed. 

Cleared system cache from power off menu.

Checked all settings.

Checked to see if any apps are using excessive battery or are crashing. Also limited background activity.

 

Lowered screen brightness (much lower than what I was using before the busted ONE UI7 update.

 

Etc.

 

0 Likes
Rouing
Apprentice
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This update has made me irrationally angry. Its so bad its sad

BevR
First Poster
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I'm on S23 and after updating my camera app won't work. It opens, but I just get a black screen no matter if I flip camera front or back and the button to access old photos won't work. Also this UI with the swipe down is annoying AF. I liked the old one. Also my app search bar moved to bottom.  I want to roll back. This makes working and using my phone useless and I can't afford to get a new phone. This one is still under contract and less than two years old. 

S24Disappointed
First Poster
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Having battery drain issues as well. Also overheating. Then I have the issue of not being able to uninstall apps that I installed. When I click uninstall the confirmation pops up then vanishes after half a second. I try to do it from settings and it closes my settings. This update is aweful.