Couldn't download update error

[wadialdoor]

When try to check for a software update I always get this error message 

Couldn't download update 

I have over 100GB of free storage and full battery and fast Internet connection both on WiFi and mobile data have rest network settings and still no success. 

I'm on the latest software for s24 ultra BYD9 

[Tourbillon De La Vie]

Sounds like a transient error possibly due to ui7 release for s23

You are already on the latest patch 

[JAMES4578]

Hi @wadialdoor A few encountered server errors previously that were eventually resolved. You have all the requirements for the update, have you tried both wifi Data? Does restarting Device make no difference? could try in Safe Mode but may not fix it. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

[wadialdoor]

I have also tried in Safe mode the same result

[JAMES4578]

If you wish could clear cache partition or do you prefer to wait and see if resolves itself?

[wadialdoor]

Still the same after clear cache partition

[JAMES4578]

Ok ,thanks for confirming. Hopefully the server issue will resolve in due course.

[wadialdoor]

Is it all S24 Ultra or just mine?

[JAMES4578]

Not universal but some have issues.