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Object eraser not working

(Topic created on: 06-02-2024 07:27 AM)
4210 Views
RMCB
Pioneer
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Since purchasing my brand new s24 ultra, I have noticed that the object eraser is not working and functioning and working as well as my old s22 & s23 ultra models. When you try and edit a photo or eraser a area the tool is snapping randomly in places on screen. And not actually removing the highlighted area. It's very frustrating 
43 REPLIES 43
Hystrix
Navigator
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Yeah, similar. It is nowhere near as good as the S23 ultra. I ended up checking on a photo I had previously done and I just couldn't get near the same results.
Riky208
Explorer
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Same issue here 😪
RMCB
Pioneer
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I have found its inconsistent, I have tryed a few different types of images. And sometimes it works sometimes it doesn't. But most definitely it is very broken. Not functioning not at all aswell as previous models.
RMCB
Pioneer
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Hopefully a update will address the issue as this is very still early since launch
Riky208
Explorer
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Completely agree with you, exactly the same
Kepi Bear
Apprentice
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I'm experiencing the same issue. I'm an avid photo editor. It's what I do for fun. The object eraser works flawlessly on my S23 Ultra. To say the results on my S24 Ultra are disappointing would be an understatement. What happened? I'm so frustrated that I'm seriously considering returning my S24 Ultra and just keeping my S23 Ultra. I was so excited to get the S24 and there is much that I love about it but object eraser not working is VERY close to a deal breaker for me. Has anyone heard anything, anywhere from Samsung?

Stephpg
Apprentice
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The object eraser in the gallery edits is nowhere near as good as in the S23 series. 
Is this a fault that is likely to be fixed? 
Rocket_Pup
Explorer
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Hi there, I'm sure samsung is working on updates to fix any bugs from day 1. Hope this helps
BandOfBrothers
Samsung Members Star ★★
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Hi @Stephpg may I ask in what way you find the Object Eraser not as good as with the Samsung Galaxy s²³ phone's ?

Just to add it would be helpful if you could also send this as feedback via your Samsung Members App 👍


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "