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Help - can't set incoming notification sound for Google messages (or for some other apps)

(Topic created on: 24-01-2024 04:06 PM)
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blenky
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Hi, on my S23U I had a specific sound set for incoming messages.  I use Google message and not Samsung app.  I'm just setting up my S24U and cannot see option to set specific sound.  I attach two screen shots.  One is the notification app screen for google messenger on the S23U.  You can see the selection 'Notification categories'.  This is where you select a specific incoming sound for texts.  The second screen shot is from my S24U - note the lack of this option.

The Configure in Messages takes you back to the app but there is nowhere in app settings to set incoming message sound.

Can anyone help?

S23US23US24US24U

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37 REPLIES 37
blenky
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So under 'Settings > Notifications > Advanced settings', you don't have an option at the bottom called 'Manage notification categories for each app'?
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mcharlton1969
Apprentice
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Hi, just had another look at this and have now found the option you were talking about. Having enabled this I think I have now managed to sort out the notifications for my messages, time will tell. Thanks
RavensFan24
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I figured this out!

I did this process as mentioned:
So under 'Settings > Notifications > Advanced settings', you don't have an option at the bottom called 'Manage notification categories for each app'?

From there I went to the app notifications and went to 'Other Notifications' and pressed and held on that option and it opened up the option to update the 'sound' where I could update the notification.  Confirmed this is working.

Thanks for the help!

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PeterHam
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Still not working as of today -  june 18

JonCsg
Pioneer
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You Know its the little things 🤣, thank you so much for this answer it , opened the door for me to set my S24 ultra up properly , thanks again !👍

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ambarro
First Poster
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THANK YOU!!!!

 

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fatman45
Student
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The categories is now available, the problem is that there is still no option to change the tone. It would seem that the latest update to the phone OS changed this at the OS level. Why the heck would they do that?

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fatman45
Student
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Could you please elaborate? Where exactly is 'Other Notifications'? Thanks!

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y2kcraig
Student
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Nothing there.

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y2kcraig
Student
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Coud my S24U be configured differently? None of these solutions are giving me a change sound option? Thx

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