Help - can't set incoming notification sound for Google messages (or for some other apps)

[blenky]

Hi, on my S23U I had a specific sound set for incoming messages.  I use Google message and not Samsung app.  I'm just setting up my S24U and cannot see option to set specific sound.  I attach two screen shots.  One is the notification app screen for google messenger on the S23U.  You can see the selection 'Notification categories'.  This is where you select a specific incoming sound for texts.  The second screen shot is from my S24U - note the lack of this option.

The Configure in Messages takes you back to the app but there is nowhere in app settings to set incoming message sound.

Can anyone help?

S23US24U

[keith30]

They did that with some of the apps iv'e noticed. Same thing happend when i moved from the S8+ to my latest model the S22ultra and most of the sounds were completely different to what I was used to.

[Calv]

Hi all I've just got my S24 ultra. I cant seem to assign a different tone to notifications on my Google messages and ring door bell app. All my tomes are just the system tone. On my S23 I could change it but looking at the settings on the s24 there different. Anyway of changing these please !!

[Calv]

I'm having the same issue as got my s24 ultra today and can't change my messages and ring door bell tones

[Ynot68]

Apparently it's a software issue and I have been told that a fix update will come next week. I chose to send mine back for a replacement as not all handsets are affected

[BandOfBrothers]

Is there options via Settings > Apps > Choose App > Look there for any options to change the tone @Calv 

 The only other section is the sounds and vibration section. 

Unfortunately there maybe some tones you can't change as ker the developers preference settings. 

[Calv]

These are the only options. On a forum there was talk of it was a software issue affecting some phones and an update is meant to be released next week

[Andy31370]

Could someone please help...... I am unable to set notification tones on my New Galaxy S24+. I can set the main notification tone but I cannot set tones for other apps, for example Samsung Messsges. I have no options to change notification settings.

[BandOfBrothers]

@Andy31370 

Look in Settings > Apps > Choose App > Look to chabge the tones there.

[Andy31370]

Thanks, but no option there