Help - can't set incoming notification sound for Google messages (or for some other apps)

[blenky]

Hi, on my S23U I had a specific sound set for incoming messages.  I use Google message and not Samsung app.  I'm just setting up my S24U and cannot see option to set specific sound.  I attach two screen shots.  One is the notification app screen for google messenger on the S23U.  You can see the selection 'Notification categories'.  This is where you select a specific incoming sound for texts.  The second screen shot is from my S24U - note the lack of this option.

The Configure in Messages takes you back to the app but there is nowhere in app settings to set incoming message sound.

Can anyone help?

S23US24U

[AntS]

Hi guys,

Just a post to say that I've merged a few threads that appear to cover pretty much the same thing here.

[Calv]

I've been advised it's a software issue and a update is being released next week. I have the same issue as can't change ring doorbell or Google messege apps tones

[AndrewD71 · Accepted solution]

I think I have the answer to this, from Settings go to Notifications/Advanced settings and toggle on 'Manage notification settings for each app'. The notification category option is then available.

[blenky]

Well done! Nice find. Checked my S23U where this is not an option. New in One UI 6.1. Should be on by default!

[Calv]

Found the fix for this issue. There hidden feature

[Calv]

Under notifications you will need to switch on this option on highlighted

[LMB830]

This worked for me.  Thank you!

[mcharlton1969]

I have a similar issue on my S24, I'm unable to change notification sound settings for apps. I hope this is fixed soon as it is extremely annoying 

[blenky]

Read the posts a few up from yours, which have the solution!

[mcharlton1969]

It doesn't have the solution for me, I already looked. Those options mentioned are not available on my phone