04-08-2023 11:03 PM - last edited 04-08-2023 11:03 PM
05-08-2023 03:00 PM in
Report it via Samsung members app
05-08-2023 03:03 PM in
Apologies if you have already tried this but give Google Search a go as it might highlight some troubleshooting steps you've not tried.
Other than that look at generic troubleshooting steps like forgetting the network in your phone's settings and reset up the connection.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
08-08-2023 06:36 AM in
09-08-2023 10:49 PM in
06-10-2023 04:56 PM in
I am having exactly the same issue, same router etc.
Has anyone tried resetting network settings?
25-10-2023 10:47 PM - last edited 25-10-2023 10:48 PM
Same here....All other Wifi6 devices seem to be okay. Only the samsung 6E disconnects multiple times throughout the day. Also routinely is unable to connect and asks to re-enter password, which I have never encountered on the other 15+ wifi devices in the house.
Spoke to the manufacturer of the router, and they believe it may have to do with Samsung phones negotiating 6 vs 6E connection.
This is not a Asus router but a netgear product. Seems fairly safe to assume it's the phone