22-04-2024 07:51 AM - last edited 22-04-2024 07:52 AM
22-04-2024 08:14 AM
Have alreadybtried wiping system cache from the Recovery menu? In the same menu there is an option to repair apps. Also install Good Guardian app. It has a module called Galaxy App Booster. If these don't help, then Good to reset the phone and set it upbas new without using Smart Switch.
22-04-2024 09:03 AM
22-04-2024 01:36 PM
Contact Samsung support, via members app, if it continues to heat up to such extent
22-04-2024 02:33 PM
We recommend having a look at our guide below. This has some further information on increased temps and causes. It would also be worth testing your phone in Safe Mode to see if the increase is being caused by a malfunctioning app that has been downloaded. How to locate this and enter Safe Mode is linked below.
Temp increase: https://www.samsung.com/uk/support/mobile-devices/is-there-something-wrong-with-my-samsung-mobile-de...
Safe Mode: https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/