12-01-2024 11:45 AM
12-01-2024 11:56 AM
Hey @Gillybaby
Definitely sounds frustrating. Are you only experiencing this issue with the Google Chrome app? If so, could you try checking for any software updates to see if this helps? Head into the Play Store app > Google Chrome > Update (if there's an update available).
12-01-2024 11:57 AM
12-01-2024 11:59 AM
12-01-2024 12:52 PM
12-01-2024 12:56 PM
12-01-2024 01:00 PM
12-01-2024 01:22 PM
@Gillybaby: Let us know how you get on with the alternate Browser app. You may also wish to try connecting to an alternate Wi-Fi router, to see if you notice an improvement. Furthermore, restart the phone in Safe mode, then connect to Wi-Fi to see if the connection becomes more stable. To enter Safe mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode. To exit Safe mode, restart the phone as you would normally.
Let me know how you get on.
12-01-2024 08:45 PM