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S23 Ultra - Connect to WiFi but no internet/constantly dropping out/Wifi6 issue

(Topic created on: 10-02-2023 08:49 AM)
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Chistery
Voyager
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Anyone else seeing issues with Wifi6 on their S23 Ultra?

My phone will connect but then stop passing data until I disconnect and reconnect. The same SSID is fine on my S22 Ultra and all my other devices. I have tried to reset the network connections and all that, but keeps happening.

Changing to my 2.4Ghz SSID is fine, but a lot slower.

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203 REPLIES 203
Leonlay
Explorer
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Which version?

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Dillz2003
Explorer
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Still no problems 6 hours after updating software. Not sure what version you mean
My phone is Kernel Version beginning 5.15.41 then a long number. Build number begins TP1A.220624. Unfortunately I can't copy and paste from the Software Information screen.
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Leonlay
Explorer
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I think there is only 1 version they release for firmware update so far. That not fix anything for me. I still get WiFi no Internet issue intermittent. However I change my router to disable AX and now seem run more stable. Anyhow this must have fix/patches come from Samsung.

Arkdom
Explorer
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That's the January initial update. Unfortunately mine was already on that update with the issues happening
Leonlay
Explorer
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dont waste time doing this reset and that. Is firmware bug in S23ultra. Everywhere is reporting the same. I have try many way....... but if you set your router to disable AX then you connection will stable. Issue now i think for wifi6.

 

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Leonlay
Explorer
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common issue for all s23 users...if you connecting to AX router with Wifi6 enable mostly you have this issue. No solution yet 

 

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-Robot-
Samsung Members Star ★
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It can't be common if not everyone has this issue
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Quakedude
First Poster
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I've got the same problem here on Unifi access points. Can't turn off WIFI 6 unfortunately, but its not consistently happening.. seems completely random. Tried it under light and heavy loads, couldn't seem to trigger it. 

Dillz2003
Explorer
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*****! Well that's really strange. I've done nothing else other than install the update and switch back on my non wifi6 homeplug.
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Leonlay
Explorer
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I can said this issue only happen on wifi6 router.... now i disable my AX and now no more instability issue. Have to use this setting for time being until samsung provide patches.