10-02-2023
08:49 AM
- last edited
23-02-2023
10:29 AM
by
AntS
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Anyone else seeing issues with Wifi6 on their S23 Ultra?
My phone will connect but then stop passing data until I disconnect and reconnect. The same SSID is fine on my S22 Ultra and all my other devices. I have tried to reset the network connections and all that, but keeps happening.
Changing to my 2.4Ghz SSID is fine, but a lot slower.
Solved! Go to Solution.
14-02-2023 08:34 PM
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If you setup your phone with Smartswitch
It could be the information didn't transfer right
Have you tried forgetting the network and setting it up again?
16-02-2023 01:48 PM
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16-02-2023 01:52 PM
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I'm not having any issues with mine.
16-02-2023 02:53 PM
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16-02-2023 02:55 PM - last edited 16-02-2023 02:57 PM
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Hi @armgod98 If the diagnostic test does not highlight any issues would Reboot your Router. If still issues some other ideas. Go to Settings- Connections - Wi-Fi - Toggle your Wi-Fi off and on again - Select your router from the list of available connections, and run through all the connection steps.
Thereafter go to Settings - Connections - Wi-Fi - Tap the cog next to your router on view More to select the MAC Address Type and set this to Phone MAC. I
f the issue persists, I would suggest pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, the reason being that this will refresh the software and address any issues that might be causing problems.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
16-02-2023 03:01 PM
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17-02-2023 11:13 AM
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17-02-2023 08:50 PM
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18-02-2023 02:35 AM
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There is a Google WiFi Provitionor that manages some of this. My router is an Asus RT-AX88U with Wifi 6E. I had to turn it off the 6E to get my S23 Ultra to connect to 5 g. The update to the Google service today did help. I also have an Ad Blocker, and turning it off, also helped. Good Luck
18-02-2023 02:42 AM
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Update the Google WiFi Provitioner with Google Play. When updated today, 2/17, it helped. I turned off the 6E on the router, Asus RT-AX88u, and then I could connect to 5G. Make sure you have all the updates. Good luck.
