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S23 Ultra - Connect to WiFi but no internet/constantly dropping out/Wifi6 issue

(Topic created on: 10-02-2023 08:49 AM)
43496 Views
Chistery
Voyager
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Anyone else seeing issues with Wifi6 on their S23 Ultra?

My phone will connect but then stop passing data until I disconnect and reconnect. The same SSID is fine on my S22 Ultra and all my other devices. I have tried to reset the network connections and all that, but keeps happening.

Changing to my 2.4Ghz SSID is fine, but a lot slower.

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203 REPLIES 203
Leonlay
Explorer
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I got exactly the same issue. Wifi using rog ax11000 and this high end router still having dame issue and I don't have any issue with other device. Hope samsung provides fix and update soon

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Leonlay
Explorer
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Same

Chappers87
Pioneer
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Unfortunately I have no issues with the WiFi on my S23 Ultra. Seems to be solid when connecting to WiFi and only time it's disconnected is when the router reset itself.
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Chappers87
Pioneer
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Potentially it could be due to the February update if you've installed that. Here's a link to another post that might help.

https://eu.community.samsung.com/t5/galaxy-s23-series/s23u-feb-update-broke-wifi/td-p/6965661
MWexler10
First Poster
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Same issue on the US version. Wifi will just disconnect on version 6 or when switching to a lower standard it won't connect at all until I turn off/on the wifi again.

-Robot-
Samsung Members Star ★
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I have had not issues at all before and after Feb Update

Reboot you router, you may have had a router update that maybe causing this
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Dillz2003
Explorer
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Hopefully if enough people report this issue, Samsung will investigate and provide a fix. I assume they monitor these community posts.
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Joan111
Apprentice
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Actually this makes it better but doesnt fix it permanently 

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armgod98
Journeyman
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It connects sometimes for 5 minutes sometimes 30 minutes before dropping off. WiFi 6e router. Every other device works fine
Juli3n
Big Cheese
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When it drops off, does it just stay connected to your WiFi but says no internet connection and switches to mobile data? Or does it completely disconnect from WiFi?
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