06-07-2023 12:25 PM - last edited 06-07-2023 12:34 PM
06-07-2023 01:17 PM
Hi @Jaybee360
I'm looking hard and can't seem to replicate what your seeing on your display 🤔
What screen are you accessing to get the exact colour conditions for this to show on your display ?
I'm happy to replicate exactly then and take a screenshot.
Definitely send feedback via your Samsung Members App.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-07-2023 01:32 PM - last edited 06-07-2023 01:39 PM
06-07-2023 03:07 PM
Good point about a screenshot @Jaybee360
No I cannot see this on my phone.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-07-2023 03:33 PM
Will drop Samsung a message on the members app. See what they say
06-07-2023 04:35 PM
I suspect you might get an answer along these lines, @Jaybee360 :
"The AMOLED display has a film attached on the back side that functions as a shield and absorption against the external light, and the film is removed on the part where the proximity/light(photoresistor) sensor and the fingerprint sensor are attached for proper working of the sensor. As a result, the brightness of the part sensor attached may look different when the screen is turned on for a long time, but those phenomenon disappear after turning off the screen in a certain period of time. Also, using a bright wallpaper can reduce the phenomenon. Those phenomenon are not a product defect, so you can be secure and relieved while using the device."
(Or, at least you should. 😉 The above is from the S23 Series Consultant Guide we have at our side.)
06-07-2023 04:53 PM
06-07-2023 06:16 PM
07-07-2023 10:15 AM
No worries. My interpretation of the guidance is that it may have always been there if you had the screen on for long enough, but it just wasn’t noticeable to you until now; and that it’ll fade away after the screen is turned off for a bit. And it’s possible that Accidental Touch Protection has contributed to making it more noticeable – although there’s nothing in the guidance to indicate it specifically. The guidance is more about if the screen has been on for a long(ish) period of time, and differences in the light accumulation characteristics of the “semiconductor elements” (and of course, it being more noticeable with a darker background).
07-07-2023 10:47 AM - last edited 07-07-2023 10:54 AM