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Ring Doorbell Sound Notifications to Phone not working

(Topic created on: 18-07-2025 11:05 AM)
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mackjnaylor
Journeyman
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Ever since the update (OneUI7) my Ring doorbell Sound Notifications haven't been coming through on my phone. I've checked all Ring notifications and Android notifications and can't fathom out what's wrong. Done all the basic fixes like turning phone off etc. No idea what's happening. Also keyboard typing sound has gone. Any help?
13 REPLIES 13
Fiona26
Samsung Members Star ★★
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Clear Ring App Cache: In your phone's settings, navigate to Apps, find the Ring app, and clear its cache. Some users have reported that a large cache can interfere with notifications.

Check Permissions: In your phone's settings, go to Apps, find the Ring app, and ensure it has the necessary permissions, including access to notifications and your microphone.

Remove and Re-allow Permissions: In your phone's settings, remove the Ring app's permissions and then re-grant them.

Reinstall the Ring App: Uninstall the Ring app, restart your phone, and then reinstall the app. This can help refresh the app's settings.

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mackjnaylor
Journeyman
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Tried clearing cache before. But I will try the other things and let you know how it goes. Thanks.
mackjnaylor
Journeyman
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Tried this, will have to update on this. But I think it's not Ring more notifications in general. Just got a text and no notification sound came through at all. DND is off. Keyboard isn't making a sound when typing. This might be more than Ring.
Fiona26
Samsung Members Star ★★
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https://eu.community.samsung.com/t5/other-galaxy-s-series/no-notification-sound/td-p/11438174
Do you have a watch that may be set to mute notifications on phone? Could also try the wipe cache partition.

Another useful link from the US community
https://us.community.samsung.com/t5/Galaxy-S23/S23-randomly-not-playing-notification-noises-after-la...
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Moiramon
Samsung Members Star ★
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Mine works fine but I'm on one ui 8 beta.
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mackjnaylor
Journeyman
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No watch
mackjnaylor
Journeyman
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Nothing working 😭
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Members_XuSPoQ5
Apprentice
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Same here, have you managed to solve this? It's so frustrating, works on all other phones except my Samsung s24 plus one ui 7.

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Members_XuSPoQ5
Apprentice
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Same here and tried everything. Reinstall, clear cache, connecting to same wifi, re-allow all notifications...still no luck.  I´m about to return the phone and buy an old samsung