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Quick panel gone after update

(Topic created on: 04-11-2024 02:16 PM)
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Members_eycUxDm
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Help! I just installed updates on my S23FE and now, nothing happens when I swipe down from the top of the screen. I suddenly have no access to the quick panel whatsoever.

This means I can't quickly turn on my flashlight, adjust screen brightness, or choose my screen to flip horizontally. I've already rebooted my phone twice and the problem persists.

Another problem is the navigation panel at the bottom. Instead of three buttons (apps, home and back), I only have the back button now. So now I have to press back several times to go to my home screen and can't easily navigate between apps that are already open. It forces me to go back to home and click on the app icons each time.

I've selected my button configuration in the navigation panel settings (which order you want your back, home and apps buttons) but it doesn't matter. Regardless of the choice, all I get is a back button on the bottom left. 

I can only hope this is a glitch because if someone thought of this to "streamline" the interface, they only made things worse!!!

 

 

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AndrewL
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@Members_eycUxDm: This is certainly not an intended change to the interface that you're experiencing. When you swipe from the top of the screen to the bottom, then again to enlarge the Quick Panel, what can you see? Do you have any custom themes or user interfaces installed on the device? 

I understand that you have attempted a restart without success, but I also recommend pressing and holding the Volume Down and Power buttons for around 10 seconds until the phone restarts. This will perform a Soft Reset, and resolve any software issues which might be a contributing factor. Don't worry, this won't affect your personal data or settings.