** update . .. Samsung found a fault and replaced my motherboard ***
My phone keeps restarting for no reason overnight. And then doesn't work until I unlock to finish the restart (which means my mother who is elderly can not get in touch with me if needed .. she is one contact I allow past DND)
It is not set anywhere to restart, it's on charge, and it only just started doing this 2 months ago
I've restarted, checked settings etc
Please help fix this
I'm using the same charger I always have (wireless ankler charger) phone isn't too hot
Report sent to Samsung as well as phone noticed it was an incorrect start
Factory reset and leave stock. Do not load any 3rd party apps or use any back ups. Monitor for 24 - 48 hours.
Btw. Noticed you said mom. Are you outside of the UK? If so the consider reaching out to your local community in case you need Samsung support or repair for your region.
Did this ever get fixed for you? I have the same issue rather mine is done about 9am EVERY DAY. connected to charger and not. Nothing changed. Had same issue with another phone, this was a replacement, same Freaking issue.
If yours happens at 9am every day you have it set to do that I had my phone replaced to fix it because they found an issue in the store during testing Look at modes in settings
If it's same time constantly it's Def a setting somewhere Not fully sure where Mine was so random, it would do it over night, in the day when using it etc
They found a fault board. Take it into a shop for diagnostic
Also, when I turn it back on, some of my settings are changed. EG. I turn off cameras and mics, but this option is ALWAYS changed when the restart happens.
