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How do I claim my free ear buds?

(Topic created on: 13-03-2023 04:31 PM)
72509 Views
Tracymcpherson
Apprentice
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Hello i have just purchased the Samsung 23 ultra how do I claim my free ear buds 

78 REPLIES 78
ScaryMonster
First Poster
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You have to go to the claiming page on the Samsungs website and then provide your ID to claim the buds and then you finish the process.
-Robot-
Samsung Members Star ★
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Some promo are from network provider not Samsung. If it was network provider you may have to claim from them
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BandOfBrothers
Samsung Members Star ★★
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Right now there isn't a promotional offer on for free Samsung Earbuds in connection to a s23 purchase from Samsung @Tracymcpherson 

What you may have is an offer being made by your network If you ourchased directly with them.

I believe ee are running a promotion at the moment.

https://eu.community.samsung.com/t5/galaxy-s23-series/s23-buds/ 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Solution
JAMES4578
Samsung Members Star ★★
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@Tracymcpherson Seems Would only be eligible if you purchased with EE, certainly no offer available from Samsung. I am not with them myself but noticed post on their forum stating there is no need to make a claim.
Following information was provided:
"Your Samsung Galaxy Buds2 Pro Graphite will be delivered to your account address within 15-30 days of your purchase".


I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Tracymcpherson
Apprentice
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Yeah thank you it is ee I am with
Kimo71
First Poster
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Ya me with ee wanting to get my free headphones to
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borokini123
Student
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Hi
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borokini123
Student
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I bought my s23 ultra from ee and came with earbuds offer. I need a link to claim it
AntS
Moderator
Moderator
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Hi @borokini123 !

 

From the S23 Ultra's page on the EE website: 

 

Screenshot 2023-03-13 162709.jpg

 

And some further advice of the Buds being sent to the purchaser's account address: https://community.ee.co.uk/t5/Offers-Add-ons/Free-buds-2-wirh-s23-ultra/m-p/1236732/highlight/true#M... 

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