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Add a contact

(Topic created on: 16-03-2023 09:19 PM)
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pscarbor
Explorer
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This never really worked well with my S8, no surprise it doesn't work at all with my new S22. When I dial a number manually or receive a call I'd sometimes like to create a new contact with that number. This was difficult on the S8, seems to be impossible on the S22. Selecting and holding the number does nothing except pull up the trashcan. Opening contacts does nothing, apparently this wasn't considered in the design.

Any help would be appreciated!

 

1 Solution


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pscarbor
Explorer
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Opened "apps" and turned "allow notifications" for the contacts app, did a restart. It now works: Press the number in the "recents" list and I get the option to save the number in contacts.

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32 REPLIES 32
PaulC59
Troubleshooter
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Go to your call list click the number you want to save and then click the plus sign at the side of where it says add new contact and a box pops up. Hope this helps
Risky24
Helping Hand
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I've never experienced any issues adding new contacts via any method on any Samsung phone I've owned. I'm currently using the S23 Ultra and it's still very easy.

When dialing manually, there is a + icon near the top right which you tap to get the option to create a contact.

When adding from the call list, you simply need to tap the number and the option pops up right there underneath the number.

I'm not sure what's gong on with your phones if your aren't getting these options. It's very strange.
Maybe you never noticed it because it's not super obvious? Could definitely be made clearer.
pscarbor
Explorer
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Thank you for your response. There is no plus sign at the side and nothing that says add new contact. When I click the number the only thing that happens is the trashcan comes up on the bottom of the screen.

I've owned several Samsung phones and I know from experience that they are VERY flaky. There is probably some configuration buried deep deep in the bowels of the phone that must be set or reset. I expect I'll find it if I'm persistent enough to search for two or three years.

pscarbor
Explorer
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Thank you for your response. There is no plus sign at the side and nothing that says add new contact. When I click the number the only thing that happens is the trashcan comes up on the bottom of the screen.

PaulC59
Troubleshooter
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On the keypad you click the big plus sign in the top right of the screen which appears when there is a number entered in the keypad. From the call list you click the little green plus sign beside add to contacts which you see when you click the No once. Hope this helpsScreenshot_20230317_024544_Phone_1000008224_1679021193.jpgScreenshot_20230317_024757_Phone_1000008225_1679021313.jpg
BandOfBrothers
Samsung Members Star ★★
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That's a conundrum @pscarbor  🤔

On my Samsung Galaxy s²² Ultra when I go into my Samsung Phone App and tap on recents I have the add to contacts + option as indicated in my screenshot.

I assume your using the Samsung phone app and no 3rd party launcher etc.

Screenshot_20230317_052400_Phone.jpg

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Robin999
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Same here. There's clearly a plus sign top right when entering number manually. There's also clearly an add to contacts option on recent call list. I'm using S23 Ultra so there's no reason whatsoever why yours should be any different. Ive included a screenshot of my dialler and you can clearly see the plus sign top left. When i tap the sign the option to add, create etc appear as shown. So unless you're using some 3rd party dialler (which you havent mentioned) your dialler should be no different. Could you post up a screenshot of your dialler screen.
Screenshot_20230317_082523_Phone.jpg
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pscarbor
Explorer
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There is a plus sign on the dialer screen; however, this is not what I was asking about. Here's the scenario: Dial number, talk, hang up. Now I'd like to add this to my contacts. No way to do that.

pscarbor
Explorer
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I am using Samsung contacts and dialer. Again, selecting/clicking the number on the "recent" screen opens the trashcan - I can easily delete the number I just dialed (although why I'd want to do that is unclear). Nothing else comes up.

I've had this phone for a few days and as I wrote in an earlier reply I've used Samsung phones for several years; they all have some flakiness. Yesterday Verizon/Samsung pushed a "security update" and suddenly I could not dial out; the phone would disconnect immediately. Worked with Support for two hours; finally discovered that if wifi was on whether wifi dialing was on or not it wouldn't connect.

Restarted several times, reset the network, etc, etc. Support was making a ticket for me to ship it back for repair when suddenly out of the blue it started working. No dialing issues after that.

Like I said, flaky phones.