Stuttering video watching prime video, anyone else having these issues?

[Pedroagf]

Streaming prime video it's a stuttering fest, anyone else experiencing this?

Is Samsung aware of this? 

I'm sure I read other users with similar issues, although this only started happening after the latest software upgrade.

[kiBe]

Same on my S22+. It's not my internet, it has to be something with the app. The video randomly stutters for a few seconds and then continues as normal. Sound still works fine and stays synced the whole time. Wouldn't think its a performance issue either.

Youtube and Netflix has no issues.

[TheBeyonder]

It happens in the SD version too. Soon as I switched to Samsung from Huawei, really?

[fbs4800]

Same for me, Samsung Tab S7+

[euda23]

Can confirm, having this issue on my Galaxy Tab S7+. It's great having stuttering video on the OLED screen...

[Samiisd]

Same for me on my Galaxy Tab S7+ 😔 Boring stuttering issue... 

[Romeomike90]

Same on my  tab s7+ , i've tried to download from galaxy store, same issue, i hope a new update will fix it.

[Vinker]

Samsung Galaxy Tab S7+, having the same stuttering issue. Haven’t noticed the issue in any apps other than prime video. Disabling hardware acceleration appears to solve the issue, but then the quality is ***** and hardly worth watching. Clearing cache does nothing, and I’ve messed around with different settings. The only thing that has worked was restarting the device. This works for about an hour before the stuttering resumes. Its a pain in the rear, but it at least makes content watchable. 

[Members_TA0XCd2]

Hi.  I had a similiar issue.  Tried reinstalling the app.  But that didn't work.  I've set the App Info -> Battery -> Unrestricted.  That seems to have solved the issue for me.

[Avenged Rogers]

I have the same problem on my s24 ultra, didn't had this issue on the A52. I'm watching anything on prime video and suddenly, it stutters, then it goes just fine, and starts to stutter again and again.