Smart cover not working s22 ultra

[Robsy]

Trying to setup the smart view case on my s22 ultra. Samsung support page says go to accessories setting, but I don't have that option. Genuine Samsung smart case fitted correctly. Anyone have any ideas.

[Robsy]

I'm thinking of sending this back and getting the led case. Could you tell me how it handles notifications such as incoming calls?

[steve0]

Led  dots  in the shape of  phone call shows up in the top right hand corner, similarly with text.   

When you place the phone in the case for the first time , it downloads the case software. This allows you to  configure your own custom icon, or select from a library of preinstalled icons and assign them to  notifications from a specific  application -email, whatsapp etc  or a call from a specific person

[steve0]

@T457 

Is the cover a smart clear view cover. If so, does it appear in settings/advanced features/accessories ?

[Robsy]

It's a smart clear view. I do not have accessories in advanced.

 

[steve0]

on my phone accessories is between "show contacts when sharing content"  and "Video call effects".

Be interested to see if @T457  is using the same cover as you and if so do they have the accessories option under settings/advance features

[Robsy]

I think the case is working as intended now, just doesn't have a lot of functionality. As you said the phone has to be turned on but the screen has to be unlocked and open when putting the case on. That then allows the clear view gap to show the time and a name of any contact that is calling, also with option to answer or hang up.

[steve0]

@Robsy  Bear in mind, if you change to the LED cover, you only see notifications  on the cover briefly when you get the notification. Calls are different, they are visible while the phone is ringing

[Dreidor]

I'm having the same behaviour, no software is being installed when inserting the cover and I cannot get the proper view on my s22 ultra.

[Members_xa8wx28]

Hello there, 

I have the same problem with my s22 ultra smart cover....I also did changed and the same situation...what happened??? What can we do?

[Wakkout]

Same here. The little screen in the corner works for few hours then stops. With no reason