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Secure Folder: Forgot Password doesn't work

(Topic created on: 09-01-2023 06:31 PM)
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spiritbear
Student
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I seem to have forgotten my Secure Folder password. When I press Forgot password, it gets stuck on the loading icon. It doesn't take me to My samsung account as it should. I only have 4 attempts left now? What to do? What happens when i exhaust the tries? Does it delete the secure folder
40 REPLIES 40
Members_VXsTq6q
First Poster
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I tried everything and I can confirm that only this solution provided here (method number 3) worked finally. No data loss. Super thank you. 

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