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Secure Folder: Forgot Password doesn't work

(Topic created on: 09-01-2023 06:31 PM)
49640 Views
spiritbear
Student
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I seem to have forgotten my Secure Folder password. When I press Forgot password, it gets stuck on the loading icon. It doesn't take me to My samsung account as it should. I only have 4 attempts left now? What to do? What happens when i exhaust the tries? Does it delete the secure folder
41 REPLIES 41
Members_xrZaXYW
First Poster
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Will this remove the content inside the map? We need to get access without removing everything, otherwise its useless.

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Ilter
Journeyman
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Probably yes but I did not have anything inside the folder so I did not check.
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wiky24
First Poster
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Thank you so much. You are a saviour 🙌
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Skiran
First Poster
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Issue sorted out for you ?

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AuroraM77
First Poster
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Hello all, I have stuff saved in my secure folder that I cannot afford to lose. If I uninstall I lose everything. I am not getting the "forget password" option. I just keep getting locked out for longer periods. Help please! 🥺🙏

Charles26
First Poster
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I have the same issue, except I have no reset password button.

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JennN568
First Poster
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I HAVE THE SOLUTION FOR YOU!! 

K so this happened to me and it was so annoying. No forgot password button.

Here's how u fix it! NOTE: YOU WILL LOSE EVERYTHING IN THE FOLDER.

keep entering wrong passwords it will continue to say try again in whatever time. KEEP ENTERING WRONG ONES. once u get to 24 hours the UNINSTALL OPTION WILL SHOW UP UNDER THE PASSWORD BAR! 

I chose it and no longer have the annoying "unlock secure folder" notification you can't swipe to go away. finally!!

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wagster
First Poster
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After numerous attempts trying to figure out how to reset password when I wasn't get the forgot password option I came across this guide and method 3 worked straight away without losing any files

https://www.guidingtech.com/unlock-secure-folder-in-samsung-without-password/
PANDAemic
First Poster
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Same here I don't know what to do now I've been scouring the net for hours to reset it. 

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JennN568
First Poster
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I HAVE THE SOLUTION FOR YOU!! 

 

K so this happened to me and it was so annoying. No forgot password button.

 

Here's how u fix it! NOTE: YOU WILL LOSE EVERYTHING IN THE FOLDER.

 

keep entering wrong passwords it will continue to say try again in whatever time. KEEP ENTERING WRONG ONES. once u get to 24 hours the UNINSTALL OPTION WILL SHOW UP UNDER THE PASSWORD BAR! 

 

I chose it and no longer have the annoying "unlock secure folder" notification you can't swipe to go away. finally!!

0 Likes