Hi. Since a recent samsung update I have been unable to get into my secure folde

[lisab68]

Hi since a recent samsung update I've not been able to access secure folder. It doesn't give me the option to change password or anything. I'm using the correct pattern as I use it elsewhere on my phone. I'm so annoyed as there's things in there that i need to get to but I can't. Only option it's given me is uninstall. If I put the pattern in it just ways try again in 24 hours. There must be a way to get into it. Any ideas?

[BandOfBrothers]

Hello @lisab68  👋 

Welcome to the Samsung Community Forum. 

I can well appreciate how frustrating this must be. 

If you perform a forum search you may find existing threads with some further help or guidence within.  

https://eu.community.samsung.com/t5/mobile-apps-services/forgot-password-of-secure-folder-secure-fol...  is one thread. 

Also https://www.samsung.com/au/support/mobile-devices/resetting-my-secure-folder-passcode/ 

You can alsonsend feedback via your Samsung Members App to see if they can help. 

I truly hope you do find a resolution to this.