S22 Ultra Boot Loop Issues after 6.1 UI / Firmware update.

[FixMyS22Ultra]

Hi everyone,

I’m posting because the boot loop issue after the One UI 6.1 update is clearly widespread, and I want to gauge just how big this problem really is.

Is anyone else dealing with a bricked Galaxy S22 or a constant boot loop since the update? I keep seeing new posts about it almost every day.

My phone was working perfectly fine before the update. After installing it, it suddenly stopped working. Now, it’s stuck in a boot loop, and on the rare occasion it gets to the home screen, it crashes and starts looping again.

I’ve tried everything Samsung suggested: clearing the cache, factory resets—you name it. Nothing worked. I even had a Samsung repair tech come to my house. They suggested my motherboard needs to be replaced but refused to fix it under warranty because of a small, superficial crack on my screen (which can barely even be picked up by a camera).

This hairline crack has been there for over a year. It has nothing to do with the motherboard issue, and my touchscreen is working perfectly fine.

What’s even more frustrating is seeing countless others on Reddit, Samsung forums, Twitter, and beyond reporting the same problem—yet Samsung keeps denying responsibility and is shifting the blame onto the consumer.

If Samsung wants to argue that my phone’s reboot loop is caused by a tiny screen crack, then what about everyone else? What about all the other phones with the exact same issue across the globe with 0 screen and cosmetic damage - and the numerous motherboards they’ve already replaced? 

The pattern is obvious: this update has caused widespread failures and they are now charging for repairs wherever possible. I even have logs showing the update in question followed by recovery reboots immediately afterward.

It’s outrageous that a £1300 phone has failed in 23 months, and Samsung’s response is a £500+ repair quote for a phone which is laughably now only worth ~£400 brand-new. 

That said, I’d really like to hear from others, especially those in the UK but also worldwide, about how you’re handling this situation.

If your phone is out of warranty, you’ve been denied a warranty claim, or you’re experiencing this issue, please share your story. Adding your voice helps build a stronger case and puts more pressure on Samsung to finally take responsibility for this widespread problem.

P.S. If you’re experiencing this issue, and have read this far down - clicking “I have this problem too” under the title of this post may help raise awareness

[Members_xlGBC6p]

same problem here, my whole life is on this phone. I am a diplomat, stationed in Bangkok, I had my phone compromised, first by the 6.1.1 update that I gladly and confidently executed, like any other updates in the past, it was routine. then immediately bizarre stuff started happening. crashes, autonomous disabling of the wifi, constantly. I ended up paying for mobile data like crazy, because I have it on, but it should always first use wifi to go online, obviously. I had no idea at first that it would just disable wifi, and it would get so extremely hot in the upper left corner, it would just crash. I would get 4-8 hours of crash-boot loops, until the system and battery were exhausted. samsung, knowing but playing dumb, asked me to get it diagnosed. they reset it, I lost everything, even though I had had a previous diagnosis from China, where the same model runs different hardware and an entirely different UI and firmware, so they were sorry, couldn't do anything for me. once back from our travels in China, we came back to Thailand, where they played dumb, samsung are horrendously incompetent. they asked me for 11k baht to replace mainboard, after blocking my German sim, while I was standing next to them. I had huge problems after that. it took me a week to reaquire access to my German SIM, these samsung thailand personnel, the one single moron that could speak 2 words of English, ruined my life with this wipe. so incompetent! and they couldn't do anything. they would NOT under any circumstances acknowledge fault, even though I know for an absolutely indisputable fact that this whole fiasco happened right after this update! now my board is fried, I can still use the phone, but it will not open wifi anymore, permanently disabled, fried. after the next update, 6.1.2, if I'm not mistaking, all went to *****! I was so hopeful that it would possibly fix the 6.1.1, and installed it. since 6.1.1 I couldn't ope the wifi hardware anymore, it was sometimes possible, for a few seconds. but after the next update, from about 2 weeks ago, wifi would never even turn on anymore. nothing! samsung Germany, where I am from, where I bought the phone new, told me that their colleagues in Thailand would surely help me, but only if I still had warranty coverage. which of course I don't have anymore! regardless of ultimate culpability, I have to foot the bill. I will go back to Germany this summer, and rip into these scumbags. I mean, Thailand is lawless, no consumer protection, no respect for high valued customers, I put 10s of thousands into samsung products, these thieves, these crooks, I have premium household devices, 8k tvs, these thieves are disrespecting me like this! NEVER again Samsung, ***** thieves! this update was engineered to precipitate the deliberate obsolescence of these models! I really liked my phone, the shape, the options, stylus support, it worked, I am not changing my phone every generation, I am not made of money, these thieves can't engineer problems to force us to pay them money! I cannot sue, because it is very costly and then there's a geographical and chronological constraint. I am stationed in Thailand and cannot sue in Thai court, I experienced the perfect futility of such folly several times already. these people here are crooks and thieves like you can't believe! realtors, landlords, everything is out to get you! and the police won't bother. not even one second of police work has been done, with evidence up the wazoo! police are complaisant and mobbed up, corrupt beyond imagination, and/or just indifferent. one example: they stole from us, entire boxes of our household, silverware, devices like my kids' tricked out ps5, controllers, and they also destroyed property, massive loss, went to the police, nothing, 0, was done, not a single thing. just running around, from police station to police station, from district to district, they couldn't figure out where to send us anymore, it was a joke! this country is a joke. lawless and filthy to paroxysm! it's hard to imagine, for a rational, sensible human being! our lawyer cost us many tens of thousands of baht, only to keep getting the only advise from him that made any sense, give up, you have no chance. they are all thieves, even the incompetent or thieving lawyers!

and now samsung is screwing with German consumers as well. we have solid, established EU consumer protection laws in place, when Apple did a similar thing, not ruining hardware, but making it very slow, with an update, the EU sued apple and forced damages, but samsung is doing much worse now, destroying hardware completely, and getting away with it!! how is that possible? samsung Germany, the first I contacted, told me the warranty issue cannot be ignored. they got rid of me fast! their fault, but they still won't admit anything, and in Germany servicing is expensive, let alone the hardware that has to be replaced, I'd be looking at at least 700 euros worth of repairs. thieves! first thin I do when landing in Germany, will be writing to the Verbraucherzentrale! those people have become more and more toothless, but I'm still hoping for a positive resolution. slim as the hope may be.. we'll see. End of June.. can't leave until then, due to the kid's school braeak schedule..

[Members_xlGBC6p]

there are complaints, exactly the same issues, permanently compromised phones, from this 1-2 punch combo, updates 6.1.1, and the very next one, 6.1.2, I think is the code. in so many languages. Spanish, Italian, French, even Thai, English UK, US, India, Germany, my country of origin. it is insane! I would venture a guess, not thousands, but millions of such phones have been damaged and would need costly and complex replacements, so samsung is not going to give in! it makes more sense to wait and hope to intimidate us into not pursuing class action endeavors, because it would be cheaper to keep refusing to help, or recall, or issue a world wide apology and commitment to repair free of charge every single phone affected! it would be cheaper to wait, bide their time, and hope for our hopelessness to sink in. good will is not appetizing to them, they are indifferent to the fact that many buy samsung and will never again do so, after such a fiasco! they are indifferent to this possibility. shareholder fiduciary obligations drive this strategy. I for one, am done with samsung. only Chinese from now on! done with the crooks and thieves from Samsung! never again!

[Members_52Au5cY]

Same now for me. In the last days it somewhen restarted randomly, but now it keeps inside the boot loop. The strange think it just started now, when for some it already started in nov last year?!?

[Dinislam]

How long has it in out? 

[freggle]

Have to say since 5 days ago my s22 ultra ( in the U.K. ) has worked flawlessly 😕 . The only thing I've noticed is updates to some apps I could be wrong but I believe something has been changed behind the scenes. Everything feels faster smoother etc. . I've also had a few notifications of new features but it's impossible to tell all that was changed. I wonder if someone made a mistake and corrected it somewhere. Anyway I'll post if it comes back...
** UPDATE You have to be sh***** me excuse my language but after stress testing and pushing my phone to it's limits and it not crashing for 5 days it just did it. Almost as if it heard me. :0 at least I'm sending error reports now via here... Now if only I could read that report....i will investigate

[DRick80]

FOUND A TEMPORARY SOLUTION  TO AT LEAST GET YOUR DATA! I wish I had known about this issue prior and was diligent about backing up all of my data. However, after my phone went into a boot loop and died and was not responsive for 4 days sitting on a charger it's sprung to life. After trying the hair dryer trick and getting some data off of it it seemed to stop working for me. Also, it was really hard to go between eating it up too much to where it would shut down data transfer and cooling down too much to the point where it would freeze again. After turning to Reddit I learned about the freezer trick and it worked! I put my fully charged phone into a Ziploc bag and put it in the freezer. After about 10 minutes it started to come to life. My trick is using the soft reset (holding down volume down and side button at the same time) to get the phone to boot up. Sometimes it will still go into a boot loop but I will hold down the volume up button and power button during the boot loops and it will go into recovery mode. From there I delete the cash and tell it to restart. It seems as though once the phone has really cool down, it gets more stable. After leaving my phone in the freezer for probably about a half an hour or more it got stable and I was able to plug in a USB drive and transfer all of my data onto it. After hours of being in the fridge. Even charging it back up while I was in there, and getting all my days off of it, I took it out of the freezer. Surprisingly it worked for about a half an hour before it froze and went into boot loops again. 

Luckily for me my phone was completely covered under insurance and because the Fix-It store did not have parts for my phone they sent me a new one. However, I will be contacting Verizon to make sure that this new phone is protected against this issue! I'll also be contacting Samsung to complain about this issue as well! This is UNACCEPTABLE! 

Samsung, how can you continue to roll out an update that is brcking people's phones!!!! 

I have had Samsung phones for years and years! I am now considering leaving!

[Members_iFf5CQf]

Estoy teniendo exactamente el mismo problema.

Tras actualizar a One UI 6.1, mi Galaxy S22 ULTRA se reinicia constantemente. Cada vez que se enciende, aparece el mensaje "One UI está optimizando las aplicaciones", pero luego se reinicia de nuevo o se bloquea por completo. Cuando se bloquea, incluso parte de la pantalla se ve pixelada.

Esto es extremadamente frustrante. Hablamos de un teléfono de alta gama que prácticamente quedó destruido por una actualización de software. Lo he intentado todo y nada lo soluciona.

Sinceramente, esta experiencia ha sido tan mala que he decidido que NUNCA volveré a comprar un teléfono Samsung. Es inaceptable.

[Members_yiYAddg]

Hi

Exactly the same as yourself, my phone was working absolutely fine, then after the update i had an issue with the Wifi disengaging and then i have ended up with the boot loop issue.

My phone is also out of warranty and as such will require the hefty repair bill, i have one scratch on the screen and this is deemed to be sufficient damage to cause the issue (this has been there for over a year to my knowledge with no issues).

Samsung really need to get a grip of this and start repairing these phones for nothing, they created the issue they need to deal with it. My entire work life is on the phone so having to start again is a pain, not impossible but a pain that i have had no influence on.

SORT IT OUT SAMSUNG

[Ksmith28]

I'm having the exact same problem. My phone has been in a case since day one. I was making an important phone call when the phone shut down on its own the first time. I was able to get back on the phone after rebooting it, but by the third time it shut off my phone stopped working completely. It wasn't even acknowledging being on a charger. Thought maybe it was a battery issue.... of course, it isn't as I see that it charges just fine. 

I managed to get a replacement s22 Ultra, but now I'm scared it's going to happen all over again. I'm already upset that I can't transfer any of pictures over to the replacement phone because my original phone won't stay on long enough to finish the Smart Switch process.

[Krasi2010]

How can we do little self count of affected users ? Maybe we can make voting that way we can actually show exact number of affected users ?