S22 Ultra Boot Loop Issues after 6.1 UI / Firmware update.

[FixMyS22Ultra]

Hi everyone,

I’m posting because the boot loop issue after the One UI 6.1 update is clearly widespread, and I want to gauge just how big this problem really is.

Is anyone else dealing with a bricked Galaxy S22 or a constant boot loop since the update? I keep seeing new posts about it almost every day.

My phone was working perfectly fine before the update. After installing it, it suddenly stopped working. Now, it’s stuck in a boot loop, and on the rare occasion it gets to the home screen, it crashes and starts looping again.

I’ve tried everything Samsung suggested: clearing the cache, factory resets—you name it. Nothing worked. I even had a Samsung repair tech come to my house. They suggested my motherboard needs to be replaced but refused to fix it under warranty because of a small, superficial crack on my screen (which can barely even be picked up by a camera).

This hairline crack has been there for over a year. It has nothing to do with the motherboard issue, and my touchscreen is working perfectly fine.

What’s even more frustrating is seeing countless others on Reddit, Samsung forums, Twitter, and beyond reporting the same problem—yet Samsung keeps denying responsibility and is shifting the blame onto the consumer.

If Samsung wants to argue that my phone’s reboot loop is caused by a tiny screen crack, then what about everyone else? What about all the other phones with the exact same issue across the globe with 0 screen and cosmetic damage - and the numerous motherboards they’ve already replaced? 

The pattern is obvious: this update has caused widespread failures and they are now charging for repairs wherever possible. I even have logs showing the update in question followed by recovery reboots immediately afterward.

It’s outrageous that a £1300 phone has failed in 23 months, and Samsung’s response is a £500+ repair quote for a phone which is laughably now only worth ~£400 brand-new. 

That said, I’d really like to hear from others, especially those in the UK but also worldwide, about how you’re handling this situation.

If your phone is out of warranty, you’ve been denied a warranty claim, or you’re experiencing this issue, please share your story. Adding your voice helps build a stronger case and puts more pressure on Samsung to finally take responsibility for this widespread problem.

P.S. If you’re experiencing this issue, and have read this far down - clicking “I have this problem too” under the title of this post may help raise awareness

[MarkMarky]

I'm in Australia. Phone just died and auto boot loop. Quoted $690 to repair the motherboard. I am now waiting for Samsung to get back. They used TECWORKS in Banyo to assess my phone. No mention of any negligence on my behalf. A phone should last more than 3 years. I am 1 year out of warranty and seeing if Australia ACL warranty will hold up.

[Members_eKiIamY]

Hi,

I agree with you. There should be more we can do. I am not sure this is coincidence. I just paid off my device with 02 network fully. It costed me £1185. 2 days after I got  my update notification and my phone started rebutting itself. I bought the phone in Jul 2023. It is discussing that the organisation takes no responsibility for this. With that being said I also think that Samsung Web is not necessarily correct forum to address this. I think this will need to go public via other media then this Web. Most of people with this issue may not be able to access this forum :(. I think that the brand quality is decreasing drastically and no longer provides good value for the money. 

I used to value this brand and I therefore own and owned  multiple products over the past 20 years. This will not continue. I can also assure you that I will no longer use the brand. My my kitchen oven didn't even make it till the end of the warranty before panel stopped working and when the company reps came to fix it with new panel, wifi was already gone on the new one :(. This also did not last since the repair.

I have just received 6.1 update notification on my Samsung Galaxy  Tab S9 Plus tablet and I rejected it, because at this stage I am terrified that this will leave me with no mobile device to use.

I also found 6.1 update causing the same issue for the tablet on this web :A9+ tablet issues after 6.1 update - Samsung Community

I am now convinced that this is linked to the company marketing plan. I don't believe in this being coincidence.

The company must take the responsibility. Those of you who paid by credit card or loan my be able to get through  this with financial ombudsman. I am not so lucky anymore. It may be worth considering Consumer Rights: Consumer rights - GOV.UK

I hope this helps someone. 

[Sumit1o1]

I am up for a legal action against Samsung.

[Sumit1o1]

Can we take a legal action against Samsung?

[Sumit1o1]

Mine problem started from the September 2024 update

[Henry Tan]

Unless one has time to organize the lawyers and all the participants in this, it will be tough. 

For me, this will be my last Samsung phone for sure. 

[ColinB70]

This has just happened to my wife's phone after the latest update. I bought it for her two years ago and still have a year to pay in the finance but it is now out of warranty so now she is left with a bricked phone which can't be used and still owe £325 on the finance. At this stage it is now cheaper to settle the finance and get a new deal than it is to have the phone repaired. It now worries me about updating my phone which is also an S22 Ultra. I think our next phones will be Google Pixels.

[TheKawyKid]

Sorry to hear of your bad luck. I was able using my method to get my data off the device and foolishly. I went up to the Galaxy. S25 ultra, because it is running the current operating system. Furthermore, the new Galaxy's are doing a partition drive. When they do update so they don't have this problem. Which is a very interesting solution? I don't think the 24 or earlier has that feature? I think they recognize now this is a big problem and the updates for 1 UI 7 have been delayed repeatedly when they have a stable release for my old phone, the Galaxy 22 ultra. I will do the update and pray that it gets rid of the constant on off cycle. If not, I will be factory, resetting it and then I hope it will work again.

[ColinB70]

I managed to back up the data from the device by letting the battery run down and letting it cool. I tried a factory reset but the problem came back as soon as I tried to activate the WiFi. Once the phone is warmed up it just gets stuck in an infinite loop of rebooting.

[TheKawyKid]

I have done the same trick by putting the phone in the refrigerator and it works until the device gets to room temperature. However, I do believe there is also a problem with the apps conflicting with the March update, and the Nova. 7 launcher keeps it working

longer before it starts to crash. I'm glad

you got your data off. It's a drag that you

didn't have it paid off. Luckily, I'd buy my

phones in full beforehand and this purchase from Samsung directly in u. S.A. I got Samsung care and I bought it from them directly. So that if there's a problem, they can eat the phone