Update issues

[kpri56]

I'm fuming have a s22 and since the update the battery lasts about 2 hours max 😤 I had tried various things and as a last resort a factory reset. Which then I couldn't get backed up due to an issue with that I've lost numbers (business) and other data 

I'm disgusted as it hasn't solved the issue 

I have friends and family who have older models and no issues . 

[xSteveuk]

Hi
it's normal to experience temporary battery drain as the phone optimizes apps and system settings in the background, which can take a few days

[kpri56]

Try 3 weeks it was a 100 percent less than 5 mins ago currently 94

[kpri56]

Now 92

[johnz237]

Hi! Welcome to the samsung members community!

Do you have screenshots of the 2 hours max battery? Device care app shows usage.

Being a factory reset hasn't worked I would suggest reaching out to samsung support

[xSteveuk]

Check settings
Battery
As to what apps
Are running in the background
That may be draining The battery

[kpri56]

Well update phone batteryonly charging to 64 percent . So officially dead a 3 year old phone and phone i n a case 24 7 took it out and back detached looks like battery swollen.

[johnz237]

If the battery has expanded stop using the device immediately and contact customer support

[bouncyman]

Had the same issue after the recent update, battery used to last me all day with 20-50% left at the end of the day, after update my battery was dead around 5pm no additional usage than normal. This was reported to samsung who said they would look into it and get back to me yet I haven't heard from them since.
Shocking that they do this to loyal customers its obviously done on purpose to get us to upgrade our phones but after being a Samsung user my entire life i will never buy another one