10-09-2024 09:19 PM
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10-09-2024 09:54 PM
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Does it crash in safe mode?
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
Also try diagnostics via Samsung members app
If still under warranty check with Samsung tech support
11-09-2024 07:39 AM
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11-09-2024 08:57 AM - last edited 11-09-2024 08:57 AM
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Hopefully Samsung is going to address this problem with the next update.
12-09-2024 12:28 PM
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12-09-2024 02:50 PM
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@LizWhoKnows: If the issue was not present in Safe Mode then this suggests that the problem is stemming from an external source. With this in mind, please uninstall any applications that you have added to the phone since you first encountered the issue, and let me know if you notice an improvement. While it isn't possible to pinpoint which apps are at fault, a good place to start would be the apps that you accessed after restarting your device.
12-09-2024 03:05 PM
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12-09-2024 03:09 PM
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@LizWhoKnows: Please can you try heading to Settings > General management > Reset > Reset Wi-Fi and Bluetooth settings > Reset settings, to see if this helps. Please note that this will remove any Wi-Fi routers and Bluetooth devices that have been registered to the phone, therefore you will need to reconnect them following this step. I apologise for any inconvenience this may cause you.
12-09-2024 08:13 PM
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12-09-2024 09:58 PM
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