Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

The buttons of my Samsung s22 ultra are not working properly

(Topic created on: 09-09-2024 10:25 PM)
1028 Views
twite
Student
Options
Since had new update I noticed side buttons not working properly needs to press hard, anyone can help me please? Or have same issue and have solutions?

0 Likes
3 REPLIES 3
Tourbillon De La Vie
Samsung Members Star ★
Options

Is there a case on? 

0 Likes
twite
Student
Options
Yes , but I did try without the case
0 Likes
AndrewL
Moderator
Moderator
Options

@twite: For clarity, are you having to press the Side button for longer than expected in order to wake your screen from an idle state? If so, please head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Phone diagnostics > Buttons, and follow the on-screen prompts. Does your Side button respond as expected during this test? 

0 Likes