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My S22 ultra has been stopped completely after upgarding to UI6 ,

(Topic created on: 15-12-2023 09:53 PM)
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Shaker77
Journeyman
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My S22 ultra has been stopped completely after upgrading to UI6 , What to do?

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11 REPLIES 11
Shaker77
Journeyman
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And keeping restarting when I  connect to charger 

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lucabcardoso
Pathfinder
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What did it stopped? I don't understand. Can you please provide more information about the behavior?
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Shaker77
Journeyman
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It was switched off, Then I couldn't start, then I tried to connect to charger, no response, if there was a response just restarted the phone and repeated restarting , even no recharge 

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Shaker77
Journeyman
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only black screen

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Nick58328
Pioneer
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Seems to be stuck in a loop
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Tourbillon De La Vie
Samsung Members Star ★
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Does it start in safe mode? 

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Solution
JustMarky
Navigator
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Yes this happened to me, Samsung has replaced the logic board under warranty for free due to a kernel error. Take it to the Samsung store and they'll fix it quickly. It is the only way unfortunately. A factory reset will not fix this issue.
Shaker77
Journeyman
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Did they told you why this happened, as its only one year , why like this error happens, and how can we trust this phone?

I am going tomorrow. 

Thanks

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JustMarky
Navigator
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Nope they couldn't tell me why, they said they've never seen the issue in store before, but I'm sure they will see it again very soon as it's affecting alot of people by the looks of it!