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Issus with phone keep turning off

(Topic created on: 23-07-2023 06:48 AM)
9559 Views

I have this problem too

lukey92
Apprentice
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Anyone else having problem with the phone keeps turning it self off even with full battery s22 ultra
14 REPLIES 14
Scoobs222
Voyager
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Why not? Its proven they do this
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Scoobs222
Voyager
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And what reliable source were you on about? I just pasted the first link I found but every news company covered this.
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7clwant
First Poster
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Is your s22 still turning off then on because my one has been doing it since I've had the phone and now samsung want me to take a video of it turning off and I said I can't because it's random and did you manage to fix it
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annieharry
First Poster
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I have had my s22 for almost two years and it did this random switching off and restarting after about 6months. Then in March this year it just crashed. Samsung were useless after many weeks I managed to get someone from Samsung to talk ne through a factory reset. The phone had frozen on the log in page. I couldn't switch it off or do anything.
The factory reset was a pain as I had to reset all passwords etc. The phone was OK for a few months, but I do get software upgrades at least once a month. It has started doing it again and Samung are again not very helpful. In my opinion the s22 model has had an inherent problem since its launch and Samsung know and keep trying to do software adjustments. None of which seem to work.
I am paying for my phone so I am now going to contact Samsung finance and tell them I am no longer paying for a phone that doesn't work
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Catnelia
First Poster
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I have the same problem with exactly the same model. When I use for example Tik Tok, the phone restarts. Sometimes, it can turn on very fast, but sometimes it can restart for  10 minutes. Does anyone know what is causing that?

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